Way Around Warranty Break from Rooting???

Discussion in 'Motorola Droid 3' started by hondaguy520, Feb 12, 2012.

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  1. hondaguy520
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    hondaguy520 New Member

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    ok i have a rooted droid 3 and i went to verizon today and try and use the manufacturers warranty to get a new phone. the auto rotate is messed up. its messed up because it got wet but both of my sensors say its a dry phone. well the lady wanted to do a reset then call tech support. they figured out it was rooted and said too bad. i replied saying ok i will take root off and if its still messed up can i come back? and she said no because motorola will plug the phone in and do a test and it will show everything ive ever done to it.

    is this true? and if so is there anyway to clear that data? i need to get a new droid 3 so i can give it to someone to get an upgrade to get the nexus!!!


    i was thinking of soaking the phone in water up to the water sensor so it doesnt get wet. then the phone will not turn on at all hopefully and it will show no water damage?
  2. Insidious
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    Insidious New Member

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    Just dont tell them its rooted. They'll never know. I've gotten warranty replacement or 2 or 3 rooted phones. Not through any fault of rooting though.

    Sent from my ADR6425LVW using DroidForums
  3. hondaguy520
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    hondaguy520 New Member

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    they told me it was rooted...which it is.... they found out when she called tech support.... the lady at verizon probably didnt even know what that was but said they cant do anything because its rooted
  4. syndicate0017
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    syndicate0017 Well-Known Member

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    There's no way tech support knew it was rooted unless you told them.

    Sent from my Galaxy Nexus using Tapatalk
  5. Insidious
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    Insidious New Member

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    Wow they actually KNEW? Maybe try sbf'ing, that should get rid of all traces of root.

    Sent from my ADR6425LVW using DroidForums
  6. hondaguy520
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    hondaguy520 New Member

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    i mean i have a rom thats probably how they new... it says Build Number:Steel Droid
  7. Insidious
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    Insidious New Member

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    I see. If you want to stay on the rom you can edit it to read stock with a build.prop editor.

    Sent from my ADR6425LVW using DroidForums
  8. Abs
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    Abs New Member

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    Hey guys try to keep this clean. Discussions about taking advantage of warrenty policies are not looking upon highly here.

    Can a mod please close this

    Sent from my DROID2 using DroidForums
  9. guidot
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    guidot Developer Relations Staff Member Premium Member

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    We don't discuss how to circumvent the warranty on your device on this forum.
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