USB to PC connection not working

Discussion in 'Android Tech Support' started by Tony07737, May 8, 2010.

  1. Tony07737
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    Tony07737 New Member

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    I am unable to connect my Droid to my PC. I get an unknown device in the computer management window. I tried to delete it to force a new driver install with no luck.
  2. Abe21599
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    Abe21599 DF Super Moderator Rescue Squad

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    you have to mount it first - did you do this?

    to do this, once its plugged in via USB to the pc, go on the droid, drag down the top bar and click on USB connected.

    click mount and now the computer should recognize it as just the memory card.
  3. Tony07737
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    Tony07737 New Member

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    Usb to pc connect

    I should get a mount option on the windoshade pull down. I don't get that.
    I get a USB icon in the toolbar.
  4. Abe21599
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    Abe21599 DF Super Moderator Rescue Squad

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    what does the icon say when you pull down?

    theres not a mount option in the toolbar - you have to select usb connected to get the option to mount or not
  5. datawrangler81
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    datawrangler81 New Member

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    Hey, thanks for the help in advance-

    I go to "usb connected" and get the mount/don't mount option, and click mount, but it doesn't show up on my computer- hp laptop running XP,

    I am also using pdanet to connect to the net via the same laptop, could that have anything to do with it? usb debugging has to be checked to get pdanet to work.

    Dave
  6. Snoking
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    Snoking Member

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    Here is what I get with PDANET loaded also.

    I plug in the USB cable and it notifies!
    The pitchfork icon shows on the tool bar!
    I swipe down on the tool bar and I see two items:
    USB Debugging connected
    USB connected

    I selection USB connected and it asks if want to:
    Mount or Don't Mount
  7. datawrangler81
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    datawrangler81 New Member

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    Thats exactly what i get, and the computer never shows anything else. I've tried restarting the laptop, too. no change.
  8. hookerdj
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    hookerdj New Member

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    mine is doing the same exact thing today wtf???
  9. hookerdj
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    hookerdj New Member

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    this is really really weird that all these phones just start doing this?
  10. Snoking
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    Snoking Member

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    Are you going to "my computer" (XP) on your computer and looking for the device in the list of devices? Mine shows up on the list of drives and devices with removable storage as "removable disk [E:]"

    When I click on that then I see the folders etc on the phone.
  11. hookerdj
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    hookerdj New Member

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    ya im on win 7 ya mine just shows up in the list but it used to pop up a window and there would be my sd card now when i mount i have to go look for the drive and open up the j: drive and then i have my sd
  12. datawrangler81
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    datawrangler81 New Member

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    It doesn't show up in "my computer'
    In device manager it show up as "android phone" with "android ADB Interface" under that

    I just want to move some photos into my phone! How hard can that be?
  13. Snoking
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    Snoking Member

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    In "my computer" under view, try refresh!
  14. datawrangler81
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    datawrangler81 New Member

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    new info:

    when I touch the "gallery" widget it says "sd card unmounted or not present"
    when I go to sd card and phone storage settings, it says "unavailable" for total space and available space on sd card,

    but it was mounted a moment ago.
  15. hookerdj
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    hookerdj New Member

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    mine does that sometimes what fixes mine is taking my battery out taking my sd card out resliding it back in and rebooting


  16. datawrangler81
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    datawrangler81 New Member

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    When you do that, do you turn it off first, or just pop out the battery to reset it?
  17. Tony07737
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    Tony07737 New Member

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    I don't get anything on the Droid. I only see the pitchfork on the PC.
  18. datawrangler81
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    datawrangler81 New Member

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    Hey Tony, had any luck yet? I still can't get it to show up, despite all the above attempts.
  19. Tony07737
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    Tony07737 New Member

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    Nothing yet and I spent almost an hour on the phone with verizon technical support.
    Short of a complete wipe support recommended I contact Motorola for help. I plan to try to contact them soon.
  20. b00mb00mchuck
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    b00mb00mchuck New Member

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    I would try taking out the sd card and stick it in a card reader to see if you have some kind of sd card glitch...

    I had a similar problem... removing the card and replacing it solved it for me... also found out the hard way that some usb cables suck
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