trying to stock my droid to load 2.1

Discussion in 'Android Tech Support' started by mrhammy, Apr 3, 2010.

  1. mrhammy
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    mrhammy New Member

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    so going to 2.1 i still get

    -- Install from sdcard...
    Finding update package...
    Opening update package...
    Verifying update package...
    E:failed to verify whole-file...
    E:signature verification failed...
    Installation aborted.

    i used the same file on my wifes phone and it updated in 3 min.

    I had rooted my phone but have put it back to stock with RSD

    Now what can i do? tried 5 different downloads and even have a known working file, i have factory reset the phone 3 times. offer any ideas you can think of but none the basic newbie ones, i have done them all i think

    I just tried to us dmupdater to reroot and then return to stock, i get the same errors when applying the update.zip it loads

    I know at this point i should wait for the OTA but I am thinking i will fail doing that as well, just trying to be a bit proactive
  2. WarsDarksider
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    WarsDarksider New Member

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    bump

    can you do that here? i have the same issue, well i'm trying to root it. I already installed the 2.1 update with no issues. Now I get that error when trying to root. Tried EVERYTHING!

    Yes it's in the root folder
    Yes it's been renamed so the ACTUAL file name is correct
    Like I said i'm runnin 2.1
    Tried MULTIPLE downloads for the superuser file
    YES it's the correct size

    I looked on this site for multiple posts, searched for this specifically then also searched "can't open cache/recovery/command", thats the error thats displayed when the initial boot loader screen comes up. No one seems to answer, they just avoid the question all together lol
  3. pc747
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    pc747 DF Administrator Staff Member Rescue Squad

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    Do you have the official 2.1 update.
  4. mrhammy
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    mrhammy New Member

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    yes i have the official 2.1 update and as i said it worked on another phone so i know it is good
  5. Corinacakes
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    Corinacakes DF Super Moderator Theme Developer

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    Hammy. The official 2.1 is not rooted. Sorry
  6. mrhammy
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    mrhammy New Member

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    i understand that it is not rooted, i am trying to install it, without root. i do have root on my phone and still can not install i don,t even want root at this point, just 2.1
  7. Goat
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    Goat New Member

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    I hate when people don't read the post. He's not trying to root he's trying to get the ota to work.

    I am having the same prob...

    I WAS rooted in 2.0.1. I used RSD and the sbf file to go back to factory state. Now I can get to 2.1. My phone was sent the ota last nite by verizon and when it reboot to install I got the same message as hammy.

    I've also tried to manual update and it fails too
  8. pc747
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    pc747 DF Administrator Staff Member Rescue Squad

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  9. Goat
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    Goat New Member

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    ...what part of I am at a factory state is not understood? I already unrooted and have factory recovedry, rom, NOT ROOTED, etc?

    Yet I still can install 2.1...even when I got the ota push...fails verification.

    I am only posting because I have exhausted ALL posted ideas with no luck...now I am looking for answers outside the box
  10. pc747
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    pc747 DF Administrator Staff Member Rescue Squad

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    Something is blocking your ota. Sprecovery is one thing the other is if you renamed the otarecert.zip to something else. Try unrooting/unbricking through sbf.
  11. Tanknspank
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    Tanknspank Beta Team Premium Member

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    Goat has already done that he said. I really don't understand why it wouldn't be working for him.
  12. pc747
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    pc747 DF Administrator Staff Member Rescue Squad

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    I just read back through it. I must admit I do not know what else will cause it to fail verification unless it is something from verizon's end. Because if you are not rooted and sbf has been flashed, then It would be like a phone out of the box.
  13. Goat
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    Goat New Member

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    I am noticing that during the RSD flash of the 2.0.1 SBF, the last part that flashes is the bootloader and it is failing. I have tried reflashing a dozen times now and that part fails 100% of the time.

    Unfortunately the only other tools I have to diagnose is QXDM and QPST, both of which are Qualcomm tools not TI/Moto.

    Is there a way to manually reflash JUST the factory bootloader?

    EDIT: I also am working on Win7/Vista 64/32 bit. Would RSD work better on XP? I did not have any problems using both Vista and 7 on my GFs Droid.
    Last edited: Apr 4, 2010
  14. jstafford1
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    jstafford1 DF Super Moderator Rescue Squad

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    If you are 100% stock and getting failed verifications, at this point remove any remnants of root files on your sdcard, or just remove the sdcard and take it to verizon and tell them you received the ota but it fails verifications. They can probably flash it in the store.
  15. mrhammy
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    mrhammy New Member

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    so remove anything root on the phone, can i get a copy of the files that would be on a phone out of the box? I have a root folder on my droid not on the card and have no rights to it. It shows empty but without root i can't tell. Should i try and re do the rsd and see if thats solves the issue? I have not gotten the OTA as far as i know but in this state i cant tell
  16. jstafford1
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    jstafford1 DF Super Moderator Rescue Squad

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    I think it comes with the root folder. If you've flashed the sbf then what's there is what should be there. Just get rid of anything on your sdcard that may show you were rooted. If there's nothing that you need on there just format it on the phone and should be ok.
  17. Goat
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    Goat New Member

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    I did everythign again...reflashed the 2.0.1 sbf and immediately after reactivating my phone I get the OTA message from Verizon. I download and this is what happens:

    -- Install from sdcard...
    Finding update package...
    Opening update package...
    Verifying update package...
    E:failed to verify whole-file...
    E:signature verification failed...
    Installation aborted.

    I tried clearing cache etc with no luck.
    If I try manually intslla then it passes but my device will not boot past the Moto boot screen, after 2 hrs of waiting
  18. Goat
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    Goat New Member

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    What I think it comes down to is my phone has a certs problem. Is there a way to reinstall them?
  19. Jonny Kansas
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    Jonny Kansas Premium Member Rescue Squad Premium Member

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    Sorry to jump in here...but I have a hair-brained idea that you might like to try to giggles. If not, it's all good...

    Have you tried using something like DMUpdater to root your phone/flash recovery, then turn around and use DMUpdater to return the phone to stock? Not sure if that'd fix the problem, but it could be quicker than taking it to a store, especially given that it's the weekend...and Easter...

    If you'd like to give this crazy idea a shot, you can get dmupdater here... DroidMod Updater 11 - DroidMod

    If you'd rather go to Verizon (Not the worst idea by any means), that's cool too. Just thought I'd offer a different approach. I used DMUpdater to root AND unroot my phone multiple times and I got the ota without a hitch this morning around 2am...Can't promise that it'll work for you at this point though, unfortunately.
  20. mrhammy
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    mrhammy New Member

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    OTA came in fine today so I didnt need to do anything