Somtime this afternoon I began to notice that the touch sensitivity has increased (by a factor of about 4 times less pressure to actuate a function or an app). This is characterized by actions being triggered with a significantly lighter touch... which means that just casual brushing or handling of the phone causes actions which were not planned. I have called the Verizon support line. But, they really only had that pathetic Motorola manual, which we downloaded, to refer to... then they said they would discuss this with another level of tech support and call me back (no response after thirty minutes). My phone literally went from being wonderful... to virturally unusable. Oddly, it is popping up the google search dialog box periodically and often the voice search dialog and then attempting to search from a word spoken on the radio playing in the background. Often it returns a page of search results... some of them rather bizarre. Strangely, there seems to be no settings tool to calibrate or adjust the touch sensitivity. I wonder if they have done another secret update (like they did the camera) and this is what I got?