Returning Galaxy Nexus . . . won't hold a signal

Discussion in 'Samsung Galaxy Nexus' started by siggy_freud, Apr 5, 2012.

  1. MyDroid23

    MyDroid23 Member

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    The new radios and whatever else came with the 4.0.4 does not fix the loss of data/voice issues.
     
  2. GalaxyFlatulence

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  3. pc747

    pc747 Regular Member
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    Yeah it is clear from the recent update that if you have a bad device no update will fix it. My concern now is that vzw may just be playing switcheroo with the clnr nexus and those that are lemons are not being fixed or swapped. You may be better off sending it to Samsung or have vzw trade you out for a new device period. I got lucky #5 was a true fix. But I know your feeling because I was there.

    Sent from my Galaxy Nexus using Tapatalk 2
     
  4. Caesars

    Caesars Senior Member

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    This whole situation is complete bull crap ;-(

    Sent from my DROID RAZR using Tapatalk 2
     
  5. GalaxyFlatulence

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    the signal on all my lte phones got better before the update. Vzw's network is largely to blame. they're working on it though, at least in my area

    Sent from my Galaxy Nexus using Tapatalk 2
     
  6. ???

    ??? Member

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    I just had to get a referb nexus cause I broke my good one, and omg what junk.


    it just cycles thru service. It's going back and I'll be using my broken one till another one comes.

    I can't believe how bad it is.
     
  7. twright86

    twright86 Member

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    Got the Asurion "special" because my original one got the screen smashed, and now it won't hold regular service, every other text gets sent back. Loved this phone, now I'm pissed.
     
  8. dezymond

    dezymond Tech Support Mod
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    Did you try to get it exchanged yet?
     
  9. patmw123

    patmw123 Senior Member

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    I'm sure glad I got a brand new replacement when I filed my insurance claim with ensquared :biggrin:
     
  10. twright86

    twright86 Member

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    I went to the Verizon store today and they were playing with it in the back, dude turns 4G off and makes it just CDMA. And send me off on my way.

    I tried bringing up that some of these devices had problems out of the box, and the verizon rep said the latest update should have taken care of signal issues.

    Umm, no not if there is a hardware issue. I tried factory resetting it and all that jazz, same bull****. Going to have to battle it out AGAIN tomorrow at the verizon store, because I am not just accepting turning off 4G as a cure for the issue. I want to use 4G, not just be without because Verizon refuses to believe this is a hardware problem. Verizon and Asurion, just terrible, about to take an ETF just because I am so annoyed with the non sense lately. Whats it 350 dollars? Thats 3 months worth of service to lose me for life.
     
  11. 94lt1

    94lt1 Super Moderator
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    While I have no experience with the gnex, I have tons of experience with vzw....
    Keep calling and telling vzw what the deal is, give them the opportunity to try to make it right, I know its irksome and just a pain, but trust me... and make sure that its documented.... then, you say, I want to terminate my contract because you can't provide me with a device that works correctly, or provide me with the service that you say you can... then you should get a clean break, no etf.

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
     
  12. uawildcat76

    uawildcat76 New Member

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    Same problem

    Ijust got the galaxy nexus and it keeps dropping the LTE service. I went back to Verizon and the sales person said that since I hadn't given the phone a full charge it was the reason it would drop the service. :mad: what a load of crap. I will go back tomorrow.
     
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