Have to pull battery to restore cell signal

Discussion in 'Samsung Galaxy Nexus' started by eagle923, Mar 13, 2012.

  1. eagle923

    eagle923 Member

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    After seeing this thread Possible Signal Fix , I found that when my cell signal is lost (which never happened on my Droid 1 ANYWHERE at work dancedroid) a battery/sim pull fixes it until I roam somewhere deeper into the office where the signal drops out again.

    I understand the Nexus signals aren't all that wonderful, but its obviously capable of GETTING a signal. It just can't restore it once its lost. At my desk I get 1-2 bars until I move into the laboratory. After coming back to my desk it'll sit at 0 bars and say "Searching For Signal" until I pull the battery/sim. Then its fine.

    Is this something that can be fixed via software patches?

    I have 3 days left of my 14 day window to decide if I'm keeping the GNex. I've had to swap phones TWICE already because the first one dropped almost every call I made and the second wasn't much better. I've never had problem with signal from VZW in the ~10 years before, so I know its the phone.
     
  2. Droid-Xer

    Droid-Xer Super Moderator
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    Have you tried just toggling airplane mode? Signal hand off is iffy on the gnex.
     
  3. eagle923

    eagle923 Member

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    I have unfortunately. Even just rebooting doesn't do the trick. But a 20-30s battery/sim pull fixes it nearly 100% of the time. I'm loving this phone, but I rely on it as my main phone now that work pays for it. I MUST have a voice connection at my desk. We have wifi, so a weak 4G signal indoors doesn't bother me.
     
  4. jntdroid

    jntdroid Super Moderator
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    Has this happened in "3g only" mode as well?
     
  5. eagle923

    eagle923 Member

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    Hmm, let me check here in a bit. I typically just leave wifi/4g/cdma mode all on. We have strong wifi at work and I get a strong 4g signal as soon as I step outside. Its just this voice signal disappearing and not coming back (it doesn't disappear if I just stay at my desk, it just doesn't come back after losing it from my lab which is a faraday cage).
     
  6. jntdroid

    jntdroid Super Moderator
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    I can't leave it on 4G in my building b/c occasionally it'll be just enough for it to grab it, then it goes away, and it's a constant battle. So I just defer to 3G only in my office and it works fine.
     
  7. eagle923

    eagle923 Member

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    Well it "does" come back at least. It still takes forever, but I will keep trying it out from 3g only and hope it can be fixed via software. I don't really want to go back to my Droid 1!
     
  8. eagle923

    eagle923 Member

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    So it comes back very slowly without a battery pull when in 3g only mode. Its quite disappointing that my LG Envy, BB Pearl and Moto Droid 1 never had this problem in the last 6-7 years of having smart phones and my new $700ish phone does :(

    I may put a 3g/4g toggle on the home page, but that just seems like a poor band-aid fix. I am running the 4.04 radios on AOKP Milestone 4.



    So my question from the first post is: is this something they hopefully will fix via software updates? Or is it just a poor radio design and I need to wait for another phone?
     
  9. jntdroid

    jntdroid Super Moderator
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    To be honest, I don't know, and it's my one concern with the phone. I bought the Gnex when it was first released and had too many issues with it, so I returned it. Just picked up another one yesterday via CL, and so far it's been pretty solid, but we're talking 1 day so far. IMHO the HTC Rezound is head and shoulders above the other LTE phones (except maybe the Razr/Maxx) when it comes to signal connectivity - it never misses a beat. I know location makes a difference, and LTE is constantly being tweaked by VZW, but the fact that one phone seems to handle it almost perfectly, while others don't, makes me worry it's poor radio/hardware design.
     
  10. xDMONEYx

    xDMONEYx Active Member

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    I have not had any signal issues with my phone since my first Nexus over a month ago. I believe it is a hardware issue among some of the phones. I would return it for an exchange since you are within your 14 day period.

    More importantly, does this type of behavior happen anywhere else that you notice? Or just at work? It very well could just be the spotty service at your work if you don't see this behavior anywhere else.

    Sent from my Galaxy Nexus using DroidForums
     
  11. eagle923

    eagle923 Member

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    This mostly happens at work where the signal is the lowest. But, my phones for the last number of years have always worked (at least 7 yrs back to my old LG EnV!!) fine. My Droid1 for the last three years was great.

    I've already exchanged two phones, I guess I can try one more. Just disappointed I guess :frown:
     
  12. jntdroid

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    I hate to say it but it likely won't change, at least in the phone. LTE devices use a technology called eHRPD which basically lays on top of their EVDO Rev A 3G to help with the 4G/3G handoff, and most of the time that's the problem. The Rezound and Thunderbolt use a chipset that allows you to "disable" eHRPD and become a true EVDO Rev A phone again, like your Droid 1 was (fwiw, this same chipset allows simultaneous voice/data over 3G alone).
     
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