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Razr Maxx HD battery issues after post-JB small update.

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by jaydub5, Dec 21, 2012.

  1. jaydub5
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    jaydub5 New Member

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    Hello everyone, Happy cranberry!

    I recently received a RAZR Mass HD which updated to JB soon thereafter, no problems. I was
    getting around 31 hours of battery life for a few days...then...BOOM...a small update
    and my battery lasts much less than one day.

    Otherwise, I like the phone...came from HTC REZOUND...Samsung Charge...Bionic...Thunderbolt..
    Samsung Fascinate...HTC Incredible.

    ALL HAD ISSUES. The REZOUND (3) was destroyed with the ICS update.

    GOOGLE...GET YOUR ACT TOGETHER!
    Thanks!
    Verizon is sending another phone. Has anyone else had this issue?
  2. jaydub5
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    jaydub5 New Member

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    Called Verizon, Level 2 techie, and was told certain serial numbered phones were effected..
    All the others were.OK. Seems like I got the bad one. At.least I know the cause of the battery
    issue.
    Be.well,
    JW
  3. coyotetech
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    coyotetech New Member

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    I'm having the same problem. My RAZR MAXX HD used to go an entire day of web surfing and email and be left with 90-95% battery. Now it drains while sitting off (sleep) in my pocket at 3-5% per HOUR!

    I even shut off radios, google plus and made sure nothing was running in the recent apps list etc. OS Monitor from Play Store does not show any CPU hogs that I can see.

    Verizon level 2 tech said he had not heard of this and his own personal RAZR MAXX HD was working fine after the update. He is sending a replacement - great, a refurb after paying $300 the day this thing came out.
  4. jaydub5
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    jaydub5 New Member

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    battery issues after minor update

    This proves the HUGE discrepancy in abilities of Verizon's Level 2 techies.
    The one I spoke with found this issue reported numerous times and said they were
    working on a fix. ONLY certain serial numbered phones were effected...like certain car or
    other product recalls.

    I just received my replacement today...charging it up now.

    Will update later. ALWAYS push Verizon...they WILL work with you.
    This is my THIRD phone...first did not.recognize the SIM card!

    JW
  5. djspy
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    djspy Member

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    What update are you guys talking about?
  6. jaydub5
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    jaydub5 New Member

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    Update for battery issues. screen shots tell all... another phone ordered!

    Screenshot_2012-12-25-19-27-24.png Screenshot_2012-12-25-19-26-24.png Screenshot_2012-12-25-19-26-44.png
  7. jaydub5
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    jaydub5 New Member

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    BTW.... UPDATE INFO:
    First update: 9.1.41.en.us

    Second update: 0.7.2.en.us
  8. djspy
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    djspy Member

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    5-6½ hours of screen on time sound about normal to me. I went 32 hours with around 5½ of screen on time before it hit 15%
  9. GoCliffGo05
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    GoCliffGo05 Developer Relations Staff Member Premium Member

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    6+ hours depending on what you're doing is normal.

    Sent from my DROID RAZR HD using Xparent Cyan Tapatalk 2
  10. djspy
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    djspy Member

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    I'm still on 9.1.41 by the way. 5-6½ hours of screen on time is normal to me. It could be a 14-16 hour thing or the 32 hours I reported but it's usually about the same screen on time.
  11. djspy
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    djspy Member

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  12. jaydub5
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    jaydub5 New Member

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    Today.... now at 14% battery... 21 hours total (obviously included 9 hours sleep time)
    Screen used 69%
    Screen... now at 7 hours

    Thought I would get much more battery life... did not use YouTube or Tune In
    Radio, no videos, etc. Just email and websites.

    Why would I go from 32 hours total, before the small update, after JB,
    to 21 hours doing the same type of work/usage?

    Not impressed with the battery life... my extended battery for the Rezound
    (before the fatal ICS upgrade) gave better life.

    MOTOROLA/GARGLE (Google choking) THIS IS EXACTY WHY SOME PREFER,
    GASP, I-Phones... TOO DAMN MANY ISSUES WITH A DROIDS... always something!

    My buddy has an I-phone 5...smooth, very fast, easy to use. WHAT IS THE
    PROBLE? MANY REPORT THAT JB HAS DESTROYED THEIR MAXX HD...!
    VERY DISAPPOINTED.
  13. LT*
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    LT* New Member

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    Could be that your phone isn't going into a deep sleep state. Have you tried Better Battery? It gives you a more detailed breakdown of what is using your battery and keeping you phone awake.
  14. djspy
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    djspy Member

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    I'm still at a loss as to this "small update"
  15. jaydub5
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    jaydub5 New Member

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    small update. 0.7.2en.us

    Please read the post above on this thread. This was a small security patch plus,
    pushed to phone post JB.
  16. jaydub5
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    jaydub5 New Member

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    I only have Power Amp, Tune-in Radio, and SwiftKey 3 downloaded. Nothing
    else hogs the battery like the screen.
    Just received a other replacement as this phone has screenshot issues,
    sometimes it works, sometimes it does not.

    Tried 3 different battery aps... no useful info... un installed all.
    Thanks.
  17. robdec17
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    robdec17 New Member

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    I have not received any updates since Jelly Bean.
  18. robdec17
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    robdec17 New Member

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    Looks like you are the only one who has received this update post Jelly Bean... That patch was pushed back in November before Jellybean
  19. djspy
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    djspy Member

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    Are you a Samsung troll sent to attack the good name of the Droid RAZR HD by spreading this misinformation? Like its been said, there has been no post jellybean update. The update you mention was pushed to the Maxx HD pre jellybean.
  20. jaydub5
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    jaydub5 New Member

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    Update

    FIRST... Never accuse me of being a troll. I did make the mistake of thinking my phone shipped
    with JB... ONLY ON 4.0.4. Now the JB UPDATE is waiting to be installed.
    SOOOO... possibly JB was the cause of my battery and slowness issues and not the update?
    Still does account for Verizon agreeing that the same small update caused problems with
    some phones.

    They also said a correct patch is being developed.
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