Good thing I text more than I call lol. I'm not worried about the call quality because I'm one of those contact me by texting people lol. That's why I needed the keyboard. My Blackberry gets warm after I txt for a long time on it as well as web browse & use other apps so that shouldn't be a problem getting used to. This review only makes me want this phone more! I ordered the Pro threw were my Mom works last week because we can get a discount (I got it for $130!) since everyone at her company uses Verizon but it won't ship out until Thursday because technically the phone isn't released yet, lame lol.