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Phone on a not payed account list what can i do ? HELP!! :(

Discussion in 'Android General Discussions' started by tootsookay, May 28, 2010.

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  1. tootsookay
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    tootsookay New Member

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    i bought this phone from a guy on march 1st Droid.. and i went to reactivate it on may 27 cause i de activated it that same day i used the old phone i had because i needed to get something off of it and when i tryed to re-activate it verizon say it was put on this list because whoever owned it before didnt pay there bills so the phones locked what can i do to get it to work.. i have insurance.. also please help..
  2. titans
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    titans Premium Member Premium Member

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    I'm pretty sure what the explained to you is pretty much what it is. My interpretation is that:
    -The guy you bought it from didn't pay the bills
    -Therefore Verizon blacklisted it's ESN.
    -What you probably didn't tell them was that you aren't the original owner...give them identification
    -You need to check with your insurance company to see if they cover it, but I highly doubt they cover blacklisted phones.
  3. tootsookay
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    tootsookay New Member

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    ty ya they do know it wasnt mine.. i called the insurance they said there gonna give me another one for 89 but i didnt tell them it wasnt mine orig..
  4. titans
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    titans Premium Member Premium Member

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    Yeah....next time you buy a phone call Verizon to make sure nothings wrong with the account
  5. tootsookay
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    tootsookay New Member

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    i did that i called on march 1st ive been using it for almost 3 months with no issues now all of a sudden the ohone wont let me reactivate it because yesterday morning i had to use my old one so it wouldnt let me use it again..
  6. titans
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    titans Premium Member Premium Member

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    Sorry but can you slow down and explain in more detail and possibly with punctuation and grammar lol....do you called Verizon, they said it was okay, you transfered the phone, then they shut off your service?
  7. tootsookay
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    tootsookay New Member

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    ok i re-activated my old phone, a blackberry tour yesterday, because i needed to get something off of it. when i was ready to go back to the Droid it wouldnt let them activate it because it was stating that it was put on a list for accounts that wern't payed but that wasn't my account. So whoever sold me it lied and said it was new when really it was used before and never payed the bill and not the phone is on some list ! idk what to do..
  8. titans
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    titans Premium Member Premium Member

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    Alright so the phone was transfered to your account, correct? Ask them how much the bill is...unless its more than $89. But be aware that phgones from insurance are refurbs
  9. tootsookay
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    tootsookay New Member

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    they cant tell me its not my account man whoever used the phone before me didnt pay there bills and the account got cancelled so because the droid i have used to be on there account it blocked it..and a refurb is better than no PHONE!
  10. titans
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    titans Premium Member Premium Member

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    When you sign up for service, the buyer must give them their name and s tuff...the infos gotta be in verizon's servers.
  11. Backnblack
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    Backnblack Premium Member Premium Member

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    True, Something sounds wrong about this.
  12. tootsookay
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    tootsookay New Member

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    ur still not understanding! i bought it off some guy off craigslist..so he said it was never used he lied and it was so he didnt pay the bill for HIS account and because the phone i bought from him was on his account before it locked it so now i cant use it and its on a list from verizon..
  13. bje1982
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    bje1982 New Member

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    I work for big red and can make this easy.. Your pretty much beat man sorry to break it to you.. Unless the guy decides to pay his bill you have a paperwieght:(
  14. tootsookay
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    tootsookay New Member

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    i called Asurion and they sent me a new one today i should be getting it tomorrow.! i got lucky i guess i just told them it was stolen from me. and they Authorized it WOOTWOOT
  15. bje1982
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    bje1982 New Member

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    good luck man if the phone was never on your account how could you claim you ever even owned it to get a replacement? just be careful man theyll eat you for breakfast if they put 2 and 2 together..
  16. bje1982
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    bje1982 New Member

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    PM me next time Ill look it up right here at work for anyone..

    sorry for the double post..

    Edit: And what I mean of course is I can run the phone through the database to verify for you before you buy the phone that its not on the lost stolen or non payment list.. I will not look up anyones account sorry if anyone was confused.
    Last edited: May 30, 2010
  17. Jim 777
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    Jim 777 Active Member

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    Good luck. You're braver that I for buying a used phone.

    BTW, that's one helluva run-on sentence :D
  18. tootsookay
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    tootsookay New Member

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    it was on my account i've been using it since march.. i said that the first time..
  19. drewlamo1
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    drewlamo1 New Member

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    if when you originally bought the phone from this guy you were able to activate it?

    doesnt make sense that when you switched to the blackberry then back to the droid you are now perma blocked from it.

    didnt once you put the phone on your line you took over the esn number and what not?

    my wife at one point switched from the blackberry to the rogue, then i went to vzw store and switched to blackberry but the esn was locked.

    the store rep made a quick call and unlocked it for me.

    something aint right with the situation, i mean if you got insurance on the phone then at some point it was on your account so therefore its your phone

    I would call verizon and talk to someone lol or go to a store near you and just explain that the phone was on your account and now you want to put it back on. just make sure they know that the phone WAS on your account and working and you just want to switch it back.

    weird... good luck
  20. brochaos
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    brochaos New Member

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    thats exactly what i was thinking. he didn't explain it very clearly, but the droid was working on his LEGIT account for 3 months. then he reactivated his tour, and then reactivated his droid a second time. i would assume that when you activated it the first time, VZW transferred the ESN to your legit account instead of leaving it on the sellers PAST DUE account.

    although if we can't understand what he's saying, i doubt the reps at vzw would be able to either...

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