Phone Is dead.

pupplemupple

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Joined
Sep 8, 2016
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Current Phone Model
Samsung Ace 4SM-G318ML
My mom bought this phone a year ago,Galaxy 4 Ace,kept using it while charged,and left it overnight to charge.Next day,it was not working.My pc would not detect it either.Even with the drivers installed.
I used an LED to check the battery.Working fine so I believe that it is a hardware problem.
I've tried:
-Button combinations(Neither work with/without charger and with/without pc plugged in)
-Button combination to drain the excess
-Removing memory card and sim card and then turning it on again
Still not working.....
 

cr6

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Location
NW Rocky Mtn region
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www.dronewolfmedia.com
Current Phone Model
Galaxy S7 Edge
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Welcome to the forum! Does your Ace have a removable battery? I'm thinking no, but I'm not sure.
Does it work at all while plugged in? Have you tried different charging cables?

S5 tap'n
 

FoxKat

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We will need some feedback in order to help you. @cr6 mentioned some of the things that we could benefit from knowing. Please let us help you, by helping us.
 
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P

pupplemupple

New Member
Joined
Sep 8, 2016
Messages
2
Reaction score
0
Current Phone Model
Samsung Ace 4SM-G318ML
My mom bought this phone a year ago,Galaxy 4 Ace,kept using it while charged,and left it overnight to charge.Next day,it was not working.My pc would not detect it either.Even with the drivers installed.
I used an LED to check the battery.Working fine so I believe that it is a hardware problem.
I've tried:
-Button combinations(Neither work with/without charger and with/without pc plugged in)
-Button combination to drain the excess
-Removing memory card and sim card and then turning it on again
Still not working.....
Welcome to the forum! Does your Ace have a removable battery? I'm thinking no, but I'm not sure.
Does it work at all while plugged in? Have you tried different charging cables?

S5 tap'n
It has a removable battery,does not work,screen is still dark black,tried several charging cables,no.
 
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