I just joined this board and I have a question that I'm sure has been asked a million times on this board but I can't find the question or the answer. My Droid has qone haywire. I will receive a call and then out of the blue I can hear the caller but the caller can't hear me. Today the phone went completely nuts, did the same thing and the phone also managed to dial my Voicemail. So now I can hear the caller, he can't hear me and i'm in voice mail. I took it to Verizon and the tech guy wanted to do a hard boot on it which would wipe out all my contact info, get rid of all my apps, etc. I live and die by my cell phone. It's how I get my work. It's totally a life line. It stays on 24/7 365. I have to get this fixed. PLEASE HELP!