Forgive me if there's anything repeat in this post. Am on my second Stratosphere. I WANT to like this phone. Love the email (it actually delivers on time, with push. Even AOL:icon_ lala Love the keyboard. BUT: within the past two weeks, I can count three times I've had issues simply making phone calls. The last two times (On Sunday) I got a recording saying a family member's home phone had been disconnected. When it hadn't been. Plus: there's still the issue of my phone losing its data connection. It's random, never know when it will happen. But it occurs when I'm in a good service area. I'm not anywhere near 4G networks, but travel in and around good 3G areas (including having good service @ home.) But there are times (once after ending a phone call, times for no reason, or today after my phone had been sitting there in I guess "sleep" mode. I opened it to check it, and my data signal vanished four a few minutes. Verizon tech person said it's normal. To me, it's worrisome.