1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

My phone almost died over the weekend.

Discussion in 'HTC Droid Incredible' started by chimera, Sep 7, 2010.

  1. chimera
    Offline

    chimera New Member

    Joined:
    Jan 29, 2010
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    And I nearly killed it. I tried to take pictures at a wedding with my phone, and TWICE during important parts of the ceremony, my phone decided to just turn off and back on....making it impossible to take pictures during that time, while it reset itself. That was one of the most irritating experiences with this phone so far. Inside pictures were also horrible, it was rather dark, but the pictures turned out far worse than than I had imagined.

    So this brings me to a question....is there any fix for this phone randomly turning on and off? that isnt the first time it has happened. I remember an issue some time ago with this happening for some people, but I didnt really pay attention, the articles about that made it sound more frequent than what was happening to me, and at the time it was only a minor inconvinience. But now I would like to get it to stop doing that, it is becoming more irritating. I had wondered if maybe that 2.2 update would help, but it did not.

    Can anyone help, or am I stuck with this problem?

    Thanks!
  2. mwhartman
    Offline

    mwhartman Super Moderator/RS Premium Member

    Joined:
    Jan 15, 2010
    Messages:
    10,739
    Likes Received:
    12
    Trophy Points:
    38
    Location:
    South FL
    Do you have a task killer? If so, remove it. I'm not as familiar with the Incredible as I am with the Droid but if your rooted try setting the speed lower.

    Mike
  3. Humpa
    Offline

    Humpa New Member

    Joined:
    Jan 3, 2010
    Messages:
    440
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Dallas
    I don't recall my Inc ever rebooting on its own. Why not just exchange it? It has a 1 yr warranty, just like any VZW device.
  4. chimera
    Offline

    chimera New Member

    Joined:
    Jan 29, 2010
    Messages:
    44
    Likes Received:
    0
    Trophy Points:
    0
    hmmm...I might do that then, I had actually completely forgotten about that option. If I exchange it, will I get a new phone or a refurbished one?
  5. Humpa
    Offline

    Humpa New Member

    Joined:
    Jan 3, 2010
    Messages:
    440
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Dallas
    You'll get one that isn't broken. ;)
  6. egobuster1
    Offline

    egobuster1 New Member

    Joined:
    May 4, 2010
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    0
    youll get a refurbished one which blows. i would go in and try your very hardest to get a brand new because i think its crap that you go and spend 300 dollars on a smart phone plus another 100+ a month for the service and when there equpiment that you bought fails they wont replace it properly
  7. Humpa
    Offline

    Humpa New Member

    Joined:
    Jan 3, 2010
    Messages:
    440
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Dallas
    We'd all want a new as opposed to refurb. But I stopped caring about insignificant things like that many years ago.

    If you get a good refurb, then go on your way - you are all set.
    Sometimes a refurb will be better build quality than your original because the tech building refurbs is more advanced than the people putting together new units. Plus they replace any parts that show use (like the display or whatever).

    That being said, there are also douche-bags on the refurb line - but if you get one of those, just get it exchanged. You can't have bad luck forever! ;)
  8. BayouFlyFisher
    Offline

    BayouFlyFisher Rescue Squad

    Joined:
    Dec 10, 2009
    Messages:
    4,966
    Likes Received:
    17
    Trophy Points:
    38
    Location:
    Baton Rouge, LA
    I would do the warranty thing in a heart beat if it was me. But if you don't want to play Refurb Roulette, you might want to try one of the alternate camera apps. I've had good luck with Pro Zoom.
  9. MysticalDreams
    Offline

    MysticalDreams Member

    Joined:
    Apr 23, 2010
    Messages:
    460
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    IL for now... waiting for the day we can move back
    I received my re certified phone yesterday. So far so good, I did have to do a master reset on it but screen looks great and all seems to be working.
  10. drtnsnw
    Offline

    drtnsnw Member

    Joined:
    Jun 21, 2010
    Messages:
    337
    Likes Received:
    1
    Trophy Points:
    18
    My phone did this too. First time it reset a couple of times. Called VZW and they said to run ATK. Did that for a while then all of a sudden it went into a constant boot loop where it would shut down and restart over and over and over!! Hard reset and still same. Took it home and after 12 hours tried it again. worked fine until service got kinda bad and reboot.

    I had a new one sent out and all is well with this on except that my battery life is horrible

    Chris
  11. MysticalDreams
    Offline

    MysticalDreams Member

    Joined:
    Apr 23, 2010
    Messages:
    460
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    IL for now... waiting for the day we can move back
    UPDATE: the one thing I never checked on my re-certified phone was... the actual phone features LOL

    As it turns out I had to manually set my phone number and codes in. got the voice and txt working but no internet. so 2 hours later still talking with tech support they are sending me out another phone! he said he was going to try and send a new one but we will see,
  12. RyanPm40
    Offline

    RyanPm40 Member

    Joined:
    May 3, 2010
    Messages:
    571
    Likes Received:
    6
    Trophy Points:
    18
    I thought verizon only had a 60 day warranty?
  13. egobuster1
    Offline

    egobuster1 New Member

    Joined:
    May 4, 2010
    Messages:
    59
    Likes Received:
    0
    Trophy Points:
    0
    the refurb phones verizon offers are ****. don't take them unless you absolutely have to.
    i went through 8 refurb phones in a 1 month period of time because everyone of them had ether a button that didn't work or the phone just wouldn't turn on
  14. MysticalDreams
    Offline

    MysticalDreams Member

    Joined:
    Apr 23, 2010
    Messages:
    460
    Likes Received:
    23
    Trophy Points:
    18
    Location:
    IL for now... waiting for the day we can move back
    Verizon offers a 30 day money back/exchange option. The phone manufactures offer a 1 year warranty.
  15. kennyc
    Offline

    kennyc New Member

    Joined:
    Sep 1, 2010
    Messages:
    230
    Likes Received:
    0
    Trophy Points:
    0
  16. Humpa
    Offline

    Humpa New Member

    Joined:
    Jan 3, 2010
    Messages:
    440
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Dallas
    Verizon honors the manufactures 1 year warranty.
    Well, I don't know how their arrangement works, but you just bring the phone into Verizon. ;)
  17. mauiblue
    Offline

    mauiblue New Member

    Joined:
    Jul 24, 2010
    Messages:
    102
    Likes Received:
    0
    Trophy Points:
    0
    There was one time years ago when I had problems with my phone. I had it for over a year. They did a quick troubleshoot and then exchanged the phone. Even transferred all my contacts to the *new* phone not *refurbished*. The local Verizon store here really takes care of their customers. Never a complaint from me.