Phone won't send picture messages :(

Discussion in 'RAZR HD and RAZR HD MAXX Support' started by jackiescivic, Dec 22, 2012.

  1. jackiescivic

    jackiescivic Diamond Member

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    I'm really starting to get irritated. Whether I try sending using the stock messaging app or Handcent, picture messages will not send. Turned off the phone and pulled out the sim card and replaced it, and nothing. I also noticed that MyVerizon won't log me in automatically. It tells me "your mobile number could not be validated, please try later". I'm getting very frustrated!
     
  2. pblakk

    pblakk Member

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    Sounds like you should've called your carrier before posting here.

    Sent from my DROID RAZR HD using Droid Forums
     
  3. mountainbikermark

    mountainbikermark Super Moderator
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    Call Verizon, get with tech support and ask them to check your account and make sure "national access" is enabled.
    I've had this scenario happen a few times in the 19 with Verizon (or who got assimilated by them) and that was the problem each time.

    Support Our Troops!!!
    <><
    A Rezound phone was used for this Tapatalk post
     
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  4. jackiescivic

    jackiescivic Diamond Member

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    Did a factory reset and all seems good to go. I wouldn't be able to call Verizon until Wednesday since no one can access my account except the employee account people. Figured even if I called tech support they'd tell me to reset the phone so I wanted to be able to say I already did it. My guess is that the chicken I bought it from didn't do a reset before/after updating to jb
     
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