Menu Key not responding

[ColeCampbell]

Yesterday, I downloaded some earthquake app, and my phone did a strange reboot where it went to red eye intro. Now my menu button won't respond and some parts of the touch screen won't either. I even tried a factory-reset, and that didn't help either. I really don't want to have to go to the store and pay for a repair :X

 

[hookbill]

Yesterday, I downloaded some earthquake app, and my phone did a strange reboot where it went to red eye intro. Now my menu button won't respond and some parts of the touch screen won't either. I even tried a factory-reset, and that didn't help either. I really don't want to have to go to the store and pay for a repair :X

You won't pay for a repair. That's covered under warranty.

If you go to the store it will probably take longer then if you just call Verizon. They will send one out to you and a label to send yours back to them.

 

[ColeCampbell]

How long does the regular warranty last?

 

[xliderider]

How long does the regular warranty last?

12 months. Have you done the obvious and uninstalled the app, then reset the device?

 

[katfaceklm]

My menu key stopped working today also...but I haven't installed anything new. I absolutely can not figure it out.

 

[FranklinWalker]

How long does the regular warranty last?

12 months. Have you done the obvious and uninstalled the app, then reset the device?

i think it is 13 months?

 

[Droid DOES!!]

12 months or one year (whichever comes first).

DroidForums junkie!