com.android.phone has stopped

Discussion in 'Android Support' started by chris_youngrich, Jul 19, 2014.

  1. chris_youngrich

    chris_youngrich New Member

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    Pls render assistance. Dialer crash. Music crash. Touch no longer responds. No lights in 4 touch buttons and buttons no longer responds (home, search, menu, back) D-pad no longer responds. Motorola MB508. Not rooted. Tried factory reset, didn't help.
     
  2. chris_youngrich

    chris_youngrich New Member

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    Also phone gets really hot even when not in use. Even after removing and replacing battery and powering up. Also end all running apps using task manager and ending all running processes in settings>applications>running services
     
  3. Shadez

    Shadez Super Mod/News Team
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    I'd honestly say it might be time for a new phone...
     
  4. cr6

    cr6 Super Moderator
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    Welcome to the forum Chris! Do you recall downloading any apps not to long before you started noticing these issues? Go into system settings under storage, how much free space does your device have left?

    tap'n on my S5
     
  5. chris_youngrich

    chris_youngrich New Member

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    I honestly think so too, but the potential replacement device currently exceeds my budget... I am a bit suspicious of a full touch device but I guess the Hauwei Y300 would be an ok upgrade... I could probably locate a wireless keyboard for it and a protective case that will accomodate both comfortably...
     
  6. chris_youngrich

    chris_youngrich New Member

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    In response to the question from cr6, I have downloaded several apps over a long period of time and I have done about 2 factory data resets prior to this time... currently I have only 1 downloaded app and it's called Voice Answer Lite... downloaded after my problems started so I could be able to answer a call without sliding the touchscreen. But right now am seeing 96.51MB of available internal storage space.
     
  7. Shadez

    Shadez Super Mod/News Team
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    I was originally nervous about going to all touch also but you get used to it and I wouldn't go back now anyways...
     
  8. chris_youngrich

    chris_youngrich New Member

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    Well thanks for the advice concerning an upgrade Shadez but until am able to get the Y300 or maybe something else, I really hope I will be able to fix this old relic... it was a gift and I know it has been through a lot but I would appreciate any help on methods I may use to resolve these current issues
     
  9. Shadez

    Shadez Super Mod/News Team
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    I understand that... sorry I can't help you out more but hopefully someone here will be able to! :)

    Good Luck!
     
  10. ali.tacim.tatar

    ali.tacim.tatar New Member

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    I have a tablet com.android. kept crashing I went to apps and running I disabled it then I restarted my tablet and i solved mine