Market with Google Apps

[gocs]

Hi.

I use Google Apps as my account on my DROIDX. I went to buy an application and I got an error that my account does not support Google Checkout. Anyone know what is up with that and have any solutions to offer? TIA.

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[mwhartman]

Seems very odd. Have you looked at your Google account to verify that everything is correct especially the credit card info and date.

 

[AngryHatter]

Or asked Google?

 

[gocs]

That is part of what is so strange. I have used Google Checkout for other things with no issues. Haven't checked with Google yet.... will have to do that in the morning I guess.

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[mwhartman]

Did you look at your Google Checkout settings? Getting in touch the Google is often challenging.

 

[gocs]

Oh, and I have checked the settings. Not that there are that many. But the credit card is unexpired ans everything else looks fine.

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[mwhartman]

Does it display your purchase history and are all of your past purchases displayed?

 

[gocs]

Yep. And a quick review of the web shows several have had this problem. Suggested solutions include doing a factory reset on the phone. Found that last night after posting, but would still like a less drastic solution...

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[hookbill]

Yep. And a quick review of the web shows several have had this problem. Suggested solutions include doing a factory reset on the phone. Found that last night after posting, but would still like a less drastic solution...

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It might be possible that if the app is in another currency your bank may not support it, though I really kind of doubt that's what's going on. If it is in another currency, double check with the bank.

 

[want a droid]

Hookbill never sleeps!

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[mwhartman]

I'd clear market cache first. If that does not correct then do the factory reset but that seem rather dramatice to me.

Mike

 

[gocs]

Well, the Google help is repleat with descriptions of this problem. I did do a factory reset (ugh) as a last resort, but it did not help. My Google Apps is not converted because I use Voice.

Wound up creating a new Google ID for my app purchases. Less than elegant, but functional.

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[mwhartman]

Thanks for the update, gocs. The resolution is definitely less than elegant. Hopefully, you posted your experience on the Google and/or other sites.

Mike