Google Checkout/Marketplace/enterprise gmail

Discussion in 'Android Applications Discussions' started by kapeman, Oct 12, 2010.

  1. kapeman

    kapeman Member

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    My main Google account is based on my enterprise gmail account, i.e. I have a domain that is pointed to the gmail servers but my email is not @gmail.com.

    I set this account up with Google Checkout, but the Android Marketplace on my DX won't recognize the account for purchases.

    I realize that the enterprise accounts have some limitations compared to a straight up gmail account, but if Checkout can be assigned to this type of account, then why won't the Marketplace/phone recognize it.

    I REALLY don't want to have to create some dummy gmail account just to buy apps!

    Any help would be appreciated!
     
  2. BMWBig6

    BMWBig6 Member

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    I noticed the same problem, and had to use a personal (@gmail) account to do Google Checkout. Would love to see Checkout support Google for domains.
     
  3. kapeman

    kapeman Member

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    That is a crock!

    I have less functionality on this account AFTER I "upgraded" it.

    Why can't they get this to work on the phone?
     
  4. kapeman

    kapeman Member

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    Here is the response email I got from Google:

    "Hello,

    Thank you for your email.

    I understand you are having difficulty placing your Google Checkout order.

    Based on the information you've provided, I recommend reviewing our
    troubleshooting guide at
    General Troubleshooting - Google Checkout Buyer Help

    Learn more our troubleshooting tips by watching this interactive video
    http://www.youtube.com/googleecommerce#p/c/046F75D7A0C6D308/3/bUqyvbVLPrA&ctx=vid_cmp

    If you're still having trouble after reviewing the troubleshooting guide
    above, we'd be happy to investigate further. Please respond to this email
    with:

    - A sequence of steps to replicate the problem, including dates, times,
    and frequency
    - The seller's name
    - Links to the items in your shopping cart
    - Internet connection speed (e.g. Cable, DSL, Dial-up)
    - Your browser, including version, security settings, and plug-ins
    - A screenshot (see below for instructions)

    To send a screenshot using Microsoft Windows:

    1. Bring the browser window to be captured to the foreground.
    2. Hold the 'Alt' key and press the 'Print Screen' key on your keyboard.
    3. Open an image editing application, such as Microsoft 'Paint' program
    under 'Accessories' in your Start Menu.
    4. Paste the captured image into the application and save it as a JPEG
    (.JPG) file.
    5. Attach the saved image to your response to this email.

    To send a screenshot using a Mac:

    1. Bring the browser window displaying the issue to the front of your
    screen.
    2. Hold down the 'Apple' and 'Shift' keys and press the number '3' key on
    your computer's keyboard.
    3. This will take a snapshot of your screen and save the file on your
    desktop.
    4. Attach the saved image to your response to this email.

    For general program or account questions, please review our Help Center at
    Google Checkout Buyer Help

    Sincerely,

    ******
    The Google Checkout Team"






    Wow!

    They weren't even close.

    In my response I questioned whether they had even read my email.

    Geez!
     
  5. takeshi

    takeshi Silver Member

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    It's an autoreply to weed out those that haven't performed basic troubleshooting.
     
  6. bastosero

    bastosero Member

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    Sorry for hijacking this thread, but is anyone else having problems with Google Checkout today? I can't seem to purchase anything. It just gives me an error.
     
  7. bastosero

    bastosero Member

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    By the way, the error says...

    "Google Error Request Entity Too Large

    Your client issued a request that was too large."