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Google Apps Users Buying MarketPlace Apps

Discussion in 'Android Applications' started by Gunghoray, Nov 22, 2009.

  1. Gunghoray
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    Gunghoray New Member

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    I'm a Google Apps user. The short version of that means I pay $50 a year to use my domain as a shadow Gmail account plus calendar, contacts, and a bunch of other features that aren't available to the free Gmail folks.

    I just purchased a new app in the store; my first experience. When I got past the "Buy" screen and the "Permissions" screen, the market took me to a "CREATE ACCOUNT" screen for Google. I clicked that I already had an account and used my Google Apps login, which is NOT THE SAME LOGIN as the Google Gmail Free Account login.

    i got stuck in an endless loop asking me to create or login to an existing account. My credentials did not work.

    I finally tried logging in with my FREE ACCOUNT CREDENTIALS which I never use. That account only gets spam and I check it maybe once a month, but it IS an active account.

    When I logged in with my FREE ACCOUNT CREDENTIALS, I was taken to the credit card payment screen and completed my transaction, including seamless downloading and installation of the app.

    Just a word to us Google users who don't use the Free Account to login. It won't work yet.

    This is interesting since my "paid Google App" login credentials work perfectly to get my email, calendar, and contacts "pushed" to my Droid.

    Enjoy the journey,

    Prof Ray
    Recovering Storm Abuser
  2. Natolx
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    Natolx New Member

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    You have to make a "real" gmail account and sign up for google checkout. Google associated accounts(.name and the like). Are not supported by google checkout
  3. Martin030908
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    Martin030908 DF Super Moderator

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    Yea you just need to set up a G-mail account to sync Market to and you'll avoid the endless loop.
  4. Gunghoray
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    Gunghoray New Member

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    You're right about the "real" account. The "associated" accounts aren't just .name, etc. I have a dot com domain with Google
    Apps that uses gmail but no one sending or receiving emails from me knows that because gmail doesn't appear anywhere. My login is also NOT a Gmail login, but it is a pure Gmail product.

    Google Apps customers are talking with the Google developers about this. It's a HUGE deal for commercial Google Apps customers who want to process their customers through Google Checkout but cannot yet do that.

    Stay tuned for more options as the platform matures.

    Prof Ray
  5. Martin030908
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    Martin030908 DF Super Moderator

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    Hope Google sorts it out for you guys! Good luck and keep the forum informed!
  6. grizzlylabs
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    grizzlylabs New Member

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    That's a problem if you support a couple of dozen phones.

    I'll support paid apps for my phones when this is fixed... Until then... good luck developers.
  7. jonfhancock
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    jonfhancock New Member

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    A "Google account" is not the same thing as a "Gmail account" is not the same thing as a "Google Apps account".

    A Gmail account includes a Google account. A Google Apps account does not. That is easy to rectify though. Just go to a google service like reader, and sign up, using your google apps email as your username. This will create a Google account, which you can then use to log into any other google service.

    Granted, I wish Google apps included automatic access to Reader, YouTube, etc, but it doesn't right now.
  8. medicTHREE
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    medicTHREE New Member

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    For the record, all of the features you mention on google apps accounts are available on free. The main thing you get is your domain name.
  9. jonfhancock
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    jonfhancock New Member

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    Actually, the paid version of Google Apps has greater use of the APIs, and Postini, an awesome backend manager for mail/spam and other stuff. Plus you can disable ads.

    I have the free version of Google Apps on my personal domain for my family, and at work I administer the Education version of Google Apps (we're a non-profit), which is basically the paid version for free minus Postini.
  10. grizzlylabs
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    grizzlylabs New Member

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    I tried to go to https://checkout.google.com and make sure my domain account can use checkout. I set it up using my google for my domain account. It seemed to work.

    I tried purchasing an app in market, but it didn't work.

    Creating accounts in the "unsupported" google services like reader and utube is part of my new user set up process. That is I manually add the user@mydomain.com account. Slow but it works.

    Fortunatly that works for checkout.google.com but, unfortunately, that doesn't work with market.

    Creating a gmail.com account for each mydomain.com account seems dumb.
    I'm telling my users that android market does not support enterprise accounts.
  11. jonfhancock
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    jonfhancock New Member

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    Wow! I didn't know that. I won't have my Droid until later today. Fortunately for me, I use vanilla Gmail frequently. I would rather my phone be tied to my personal account than my work account, since I will always be JonFHancock, but I may not always be the IT Manager for the Boys & Girls Clubs of the Sequoias.

    I hate temporary identities.
  12. Gunghoray
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    Gunghoray New Member

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    I'm impressed. I started this thread to share a small issue with Google Apps and the MarketPlace and so many really smart people have chimed in with much information and insight.

    Thanks for sharing in the Droid community. This is better than any manual ever hoped to be.

    Prof Ray
    Recovering Storm Abuser
  13. jonfhancock
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    jonfhancock New Member

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    Heh! I just noticed your sig. "Recovering Storm abuser"

    That's great!

    I took my first step into smartphones with the Pearl 8130, which can barely be called smart. I'm just a little bit afraid that my new Droid will be condescending, call me a n00b.
  14. Gunghoray
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    Gunghoray New Member

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    My Droid hasn't been abusing me at all. It PRAISES me every morning when I wake up with the Rooster Crowing. Then BookDroid kicks in and plays the Bible (no, not a thumper but really like listening to The Word), and helps me call my elderly mom on the way to college.

    It automatically mutes, vibrates, and rings according to my teaching schedule, and reminds me of a dozen phone calls and meetings every week. The doggoned thing even entertains me with a few games, news updates, and leveled a crossbar on a swingset for my grandchildren last weekend.

    OH YEAH! It informs me when there is an update on a thread I'm watching on DroidForums.

    NAH, I'm not a n00b. My Droid loves me!

    BTW, so does Rufus, my cool dog who looks like a half-sized Golden Retriever but is the color of an Irish Setter. (Rufus is Greek for "Red").

    Being an old fart Prof is kind of cool sometimes. Even more cool with a Droid. My students are drooling.

    Prof Ray
    Recovering Storm Abuser
  15. jonfhancock
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    jonfhancock New Member

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    Nice! I've been listening to The Message for a while. Still in the Old Testament... Is BookDroid an audiobook app? I won't listen to audiobooks on my Blackberry, because it can't remember where I left off the day before. I keep a 2GB iPod Nano around for books. I would love to consolidate if Droid can do a better job than BB.
  16. Gunghoray
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    Gunghoray New Member

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    WOW you opened up a can of worms with THAT Question. BookDroid is an app with SUPERB potential that needs work on bugs and features.

    Bookdroid plays MP3 and MP4 book files (I converted from Audible.com .aa files using MACSOME for my Mac Air).

    Yes, it keeps your place, has bookmarks, and is a great app. HOWEVER, it has a few bugs. Version 1.1 is coming out soon. Some of the Droid Bugs are really deal-breakers, like the book doesn't stop playing when you answer the phone. BAD MISTAKE...

    But, the developers in Finland are super-responsive and on top of the update. I wrote today asking for the release date of version 1.1. It's a paid app, but only a few bucks.

    I have more than 200 books on Audible.com format. I listen to "Inspired By" OT and NT. There are more than 400 "actors" who read the NIV text with music, sound effects, and drama. It's WAY COOL. I started in Genesis in September and am in 2 Corinthians now. Reading the Bible in 90 days and I have a 1 hour commute every day. The recording is 87 hours.

    Shalom Aleichem (Hebrew for Peace to You and Your Family)

    Prof Ray
    Recovering Storm Abuser
  17. msu
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    msu New Member

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    Ok, I stumbled upon this problem this morning and been fighting it ever since. I have always been able to purchase from the market, but now I can not and getting the endless loop. I was pointed to this thread through the market forums.

    I just don't understand why it does not work now. Keeps saying my CC is not valid, yet it is and I log into my google account and everything is correct. Could it have been the new update? I really don't want to create another google account.
  18. grizzlylabs
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    grizzlylabs New Member

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    I'll try

    I'm not sure why your account isn't working. I'll try to help.

    1, do you use a gmail account or a "Google for my domain" account? Apparently, Market only works with gmail accounts.

    2. Go to (with a desktop machine) http://checkout.google.com and logon.

    3. If everything is OK then goto the payment part. Google doesn't display your credit card stuff so you have to add it again.

    Your name, Credit Card Number, Expiration Date and CCV number is Very Important... get it ALL right. Mastercard and Visa have a 3 digit CCV on the back. AmEx has a 4 digit on the front.

    4. Try buying something in Market.

    5. If that does not work then you have 1 of two possible problems. It is either Google checkout or something on your phone.

    6. If you can buy something from your desktop using google checkout then the problem is on your phone and visa versa.

    (I bought a snazy belt holster on-line with a tough belt clip for my phone) the merchant used Google checkout.

    Good luck
  19. msu
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    msu New Member

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    Thanks for the info. After posting this, I decided to add another card in google. Went back in and it came up asking which one I wanted to use and also said that discover was not accpeted for this purchase. So that would explain the whole thing. To bad when it was happening the first time and sending me in a loop it wouldn't simply say that it did not accept the card that was on file instead of asking for a new account. Basically it was confusing.

    Oh well, it is up and going now.
    Thanks again.
  20. Redmars
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    Redmars New Member

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    Market should allow Google Apps users to purchase

    The is a great thread it lead me to search for other things.

    Found in the Android Project page this:

    Market should allow Google Apps users to purchase
    Issue 2332 - android - Market should allow Google Apps users to purchase - Project Hosting on Google Code

    As posting now only 84 people have posted that is a problem for them.
    One person posted his reply from Google support:
    *******************************
    Thank you for your message.

    You're right; Google Apps accounts currently don't work with the Android Market.
    You'll need to use different non-Apps Google Account (such as your personal Gmail
    account) to purchase apps in the Market.

    Sorry for the inconvenience. We're working on fixing this.

    Sincerely,

    Tim
    Enterprise Support

    **********************************
    When your logged in to your Google account you can star the issue, you will get responses when other people post and maybe even a developer when they fix this issue.

    -RM

    Edit: Also check issue: Market: Conflict Google and Google Apps accounts
    Last edited: May 8, 2010
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