Kitkat is here, now I can't get rid of visual voice mail

Discussion in 'Samsung Galaxy Note 3' started by Raydee35, May 12, 2014.

  1. Raydee35
    Offline

    Raydee35 Member

    Joined:
    Dec 9, 2009
    Messages:
    304
    Likes Received:
    4
    Trophy Points:
    18
    I got the Kitkat update today and now every hour I get a notification that my visual voice mail was updated. I never used it before and have no interest in using it. I tried to disable the app but it appears that you cannot disable it. Any ideas?

    Sent from my Note 3 using Droid Forums
  2. Raydee35
    Offline

    Raydee35 Member

    Joined:
    Dec 9, 2009
    Messages:
    304
    Likes Received:
    4
    Trophy Points:
    18
  3. cr6
    Offline

    cr6 DF Super Moderator Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    631
    Likes Received:
    188
    Trophy Points:
    43
    Location:
    NW Rocky Mtn region
    Hey Raydee, by chance is Verizon your carrier?
    Reason I ask is because we had a member on the S3forums that had a similar issue and they actually had to contact Verizon to get them to disable it. It didn't make sense because like you, he never activated it to begin with. :what:
    Hang in there, hopefully one of our more knowledgeable members will have a better/quicker suggestion for you.

    tap'n
  4. Raydee35
    Offline

    Raydee35 Member

    Joined:
    Dec 9, 2009
    Messages:
    304
    Likes Received:
    4
    Trophy Points:
    18
    Yes I am on Verizon. This is pretty annoying.

    Sent from my Note 3 using Droid Forums
  5. 94lt1
    Offline

    94lt1 DF Super Moderator Staff Member Premium Member

    Joined:
    Jan 16, 2012
    Messages:
    11,317
    Likes Received:
    612
    Trophy Points:
    113
    Location:
    SE TX
    I know how it's annoying. But a way to bypass it is to just press and hold 1 in your dialer, to call straight to your vmail..

    I have the Maxx and don't use visual vmail.. And I have this issue too
  6. TrueFangz
    Offline

    TrueFangz New Member

    Joined:
    Feb 9, 2010
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    0
    I've seen a few posts on different forums with people saying they can't disable the VM app. I'm not sure how or why, but when I had this problem yesterday after updating, I was in my App tray, tapped and held on the VM icon, and dragged it up to "disable app" on the top of the screen, and it worked just fine for me. I'm running 4.4.2 stock Note 3, Verizon, with no modifications to OS or Launcher. So, I'm not sure why others can't do this?
  7. bkdodger
    Offline

    bkdodger DF Super Moderator Staff Member

    Joined:
    Dec 13, 2011
    Messages:
    3,330
    Likes Received:
    562
    Trophy Points:
    113
    Location:
    Brooklyn, New York
    Good info.. I was thinking disable should work for these apps... I don't run stock but if I did most certainly follow this route..

    N3 tap
  8. skipbl92
    Offline

    skipbl92 New Member

    Joined:
    Jan 24, 2010
    Messages:
    229
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    Michigan
    I am getting the same thing. I tried to subscribe, but it failed and said I had to call VZW. Then the next time it appeared I clicked cancel. It appeared again. I clicked cancel and then when it comes back I will try what previous posts suggested.
  9. skipbl92
    Offline

    skipbl92 New Member

    Joined:
    Jan 24, 2010
    Messages:
    229
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    Michigan
    Raydee35 I went onto my online VZW account and blocked visual voicemail. A buddy of mine has a Note 3 and upgraded to KitKat and never received that annoying notification. It turns out he had block visual voicemail checked on his account.
  10. skipbl92
    Offline

    skipbl92 New Member

    Joined:
    Jan 24, 2010
    Messages:
    229
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    Michigan
    Well apparently the block didn't work, so I just disabled the app.
  11. lostinsc
    Offline

    lostinsc New Member

    Joined:
    Mar 28, 2010
    Messages:
    28
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    South Carolina
    I disabled the app and I no longer got the small icon at the top of the screen letting me know I had a new voice mail. Who knows. I might have to call Verizon. Other than this, I like the update.
  12. andeejo
    Offline

    andeejo Member

    Joined:
    Jan 21, 2012
    Messages:
    82
    Likes Received:
    2
    Trophy Points:
    8
    Location:
    West Jordan, UT
    All I did was press and hold one on the dialer and called my voice mail and I have not seen it for a day and a half now
  13. big al
    Offline

    big al Member

    Joined:
    May 6, 2010
    Messages:
    141
    Likes Received:
    12
    Trophy Points:
    18
    I called Verizon. They had me accept and add the feature while i was on the phone with them. They saw it pop up in the system and the tech then changed me back to old regular voice mail. Haven't seen it since. He did tell me he couldn't preemptivly for my wifes. She would have to call them and do it as well because she hasnt taken the upgrade yet
  14. cece5702
    Offline

    cece5702 Member

    Joined:
    Jan 22, 2011
    Messages:
    908
    Likes Received:
    8
    Trophy Points:
    18
    Is the visual basic voice mail free? I know the premium is not. I accepted it but don't want an extra charge on my bill if it's not free. I think I read something that said it was free.
  15. Vitti_Modz
    Offline

    Vitti_Modz New Member

    Joined:
    May 17, 2014
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Grand Rapids, Michigan
    Or...
    Root Using Framaroot.
    Then Once Rooted, Reboot Device.
    Now Open Your App Manager.
    You Can From Here Completely Uninstall Visual Mail.
    Hope This Helped. I Had To Do This. Then I Just Completely Got Rid Of The Phone XD.
  16. Raydee35
    Offline

    Raydee35 Member

    Joined:
    Dec 9, 2009
    Messages:
    304
    Likes Received:
    4
    Trophy Points:
    18
    I was able to disable the app without rooting the phone.

    Sent from my Galaxy Note 3
  17. Blacklions
    Offline

    Blacklions New Member

    Joined:
    May 18, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    I have this same issue after upgrading. I like visual mail and was paying for it from Verizon... now it's free but doesn't work lol

    Called the igmos at verizon and they said they don't have any reported issues and they'll have to reset my vmail and I'll lose all messages - I didn't want to do that but went with it. After about 35 mins and reseting couple times and subscribing and still not working the very intelligent customer support or tech lady puts me on hold again. Comes back on after about 5 mins and says she looked again and there's an unresolved issue with vmail and just to wait for another update from Samsung.

    Thanks verizon tech lady for wasting my time and reseting my vmail for no reason. It's amazing how brain dead some of these people are...

    Sent from my SM-N900V using Tapatalk
  18. labboypro
    Offline

    labboypro New Member

    Joined:
    Jul 20, 2013
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    What am I looking to disable? In Settings | Application Manager, I don't see anything that is obviously "voicemail" ??
  19. Blacklions
    Offline

    Blacklions New Member

    Joined:
    May 18, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    0
    They finally updated the visual mail and works fine now ;)

    Sent from my SM-N900V using Tapatalk
  20. rustydog
    Offline

    rustydog Member

    Joined:
    Mar 24, 2010
    Messages:
    91
    Likes Received:
    16
    Trophy Points:
    8
    Location:
    SW Pa / Avon Park, Fl in winter
    I had the visual voice mail problem also, had to contact VZ level 2 so they could update my profile settings, nothing I could do fixed it They had to go through a couple of passes to resolve my notification problem. I hope they fixed their system problem prior to general release of Kit-Kat or they will go nuts with calls.
Search tags for this page
can't get rid of voicemail update android
,
disable verizon voicemail app
,
enable vm on verizon note 3
,
how do i get rid of visual voicemail on my samsung galaxy no
,

how do i get rid of visual voicemail update on samsung

,
how do i uninstall visual voice
,

how to cancel kitkat update

,
how to find verizon visual vm icon on a samsung
,

how to get rid of voicemail update on note 3

,
note 3 kitkat email
,
turn visual voice mail off note 3 verizon
,
uninstall verizon visual voicemail note 3
,
verizon note 3 kitkat voicemail
,
verizon visual voicemail blocking notifications
,
verizon voice mail problems after update