Kitkat is here, now I can't get rid of visual voice mail

Discussion in 'Samsung Galaxy Note 3' started by Raydee35, May 12, 2014.

  1. Raydee35

    Raydee35 Member

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    I got the Kitkat update today and now every hour I get a notification that my visual voice mail was updated. I never used it before and have no interest in using it. I tried to disable the app but it appears that you cannot disable it. Any ideas?

    Sent from my Note 3 using Droid Forums
     
  2. Raydee35

    Raydee35 Member

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  3. cr6

    cr6 Super Moderator
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    Hey Raydee, by chance is Verizon your carrier?
    Reason I ask is because we had a member on the S3forums that had a similar issue and they actually had to contact Verizon to get them to disable it. It didn't make sense because like you, he never activated it to begin with. :what:
    Hang in there, hopefully one of our more knowledgeable members will have a better/quicker suggestion for you.

    tap'n
     
  4. Raydee35

    Raydee35 Member

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    Yes I am on Verizon. This is pretty annoying.

    Sent from my Note 3 using Droid Forums
     
  5. 94lt1

    94lt1 Super Moderator
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    I know how it's annoying. But a way to bypass it is to just press and hold 1 in your dialer, to call straight to your vmail..

    I have the Maxx and don't use visual vmail.. And I have this issue too
     
  6. TrueFangz

    TrueFangz New Member

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    I've seen a few posts on different forums with people saying they can't disable the VM app. I'm not sure how or why, but when I had this problem yesterday after updating, I was in my App tray, tapped and held on the VM icon, and dragged it up to "disable app" on the top of the screen, and it worked just fine for me. I'm running 4.4.2 stock Note 3, Verizon, with no modifications to OS or Launcher. So, I'm not sure why others can't do this?
     
  7. bkdodger

    bkdodger Super Moderator
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    Good info.. I was thinking disable should work for these apps... I don't run stock but if I did most certainly follow this route..

    N3 tap
     
  8. skipbl92

    skipbl92 Member

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    I am getting the same thing. I tried to subscribe, but it failed and said I had to call VZW. Then the next time it appeared I clicked cancel. It appeared again. I clicked cancel and then when it comes back I will try what previous posts suggested.
     
  9. skipbl92

    skipbl92 Member

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    Raydee35 I went onto my online VZW account and blocked visual voicemail. A buddy of mine has a Note 3 and upgraded to KitKat and never received that annoying notification. It turns out he had block visual voicemail checked on his account.
     
  10. skipbl92

    skipbl92 Member

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    Well apparently the block didn't work, so I just disabled the app.
     
  11. lostinsc

    lostinsc New Member

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    I disabled the app and I no longer got the small icon at the top of the screen letting me know I had a new voice mail. Who knows. I might have to call Verizon. Other than this, I like the update.
     
  12. andeejo

    andeejo Member

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    All I did was press and hold one on the dialer and called my voice mail and I have not seen it for a day and a half now
     
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