Visual Voice Mail

Discussion in 'Android Tech Support' started by tucker0107, Oct 6, 2011.

  1. tucker0107

    tucker0107 New Member

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    I had about 15 messages saved in my visual voice mail on my HTC Thunderbolt, and received a couple more messages today. I was ready to listen to my messages and found my "visual voice mail" icon disappeared suddenly. I went to the "voice mail" app, no messages were in my voice mail. I had to re-enter my password to access voice mail ( although all of my messages are gone) and now I have a regular voice mail icon that magically appeared on my phone. Sorry for the lack of technical terms, but has anyone else experienced this?
     
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visual voicemail icon missing