Just got unlimited data added to my account today

Discussion in 'Motorola Droid Bionic' started by webpagesby22, Nov 22, 2011.

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  1. webpagesby22
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    webpagesby22 New Member

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    Hi guys. Might want to see if this works for you. I was able to add the unlimited plan to my account about 4 hours ago. I called up verizon to ask about a 4g hotspot unlimited plan that was showing up in the "change features" in my online account. The lady was super nice. I currently was on the 10gb plan for 50 bucks but with my discount it was 40 for me. So I was going to have her take my data plan down to the 4gb starting on my next billing cycle and add the unlimited 4g hotspot add-on for 30.00 (24.99) with my discount. Then she asked me if I make the change today she can make the data and hotspot feature unlimited. I was like yes yes YES a million times YES!!!. Try it out works for me. I am the newest member of the unlimited club. You guys better call and try your luck and she also said that I can drop the hotspot feature and my unlimited data plan will stay. Keep in mind I and not referring the data/hotspot bundle plan that is under the change minutes, text, data option in the account options screen online. This is an add-on in the same menu as voicemail, vzw navigator, etc

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  2. rubiksc00p
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    rubiksc00p Well-Known Member

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    Wow... Thanks for the tip! I already have unlimited but everyone else, check this out! =)
  3. tjk629
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    tjk629 New Member

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    The unlimited hotpot feature is available to grandfathered unlimited data users, and can only be used by LTE phones.

    Were you on a tiered phone data plan before? From the sounds of it you had unlimited data in your phone.

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  4. k1ngr4t
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    k1ngr4t Well-Known Member

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    ...Did you read the whole post?

    I think that's pretty cool man, good for you, stickin' it to the man.
  5. webpagesby22
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    webpagesby22 New Member

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    Hi,

    I was on a capped data plan before the change. I had recently changed to the 10gb data plan for 50. But in the change features online i saw the unlimited hotspot add-on. I was going to change my plan to the 4gb and have the unlimited hotspot. The rep told me that the system removed my current plan and popped up with the unlimited data plan saying its required for the add-on. She said she never saw the system do that before because she has the same plan with unlimited hotspot but capped data. But i told her on the site it has that a unlimited data plan is required for this add-in. Somehow the add-on triggered the unlimited data plan to come up.



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  6. Mmracing
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    Mmracing New Member

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    A couple of weeks ago when Verizon announced the double your data for the same price I called them about my wifes bionic (she had the $30 2GB plan). I told them I saw how I could do the upgrade online but didn't feel comfortable and wanted to speak to someone to make sure that when I doubled her data it would not mess with my unlimited data. I also told her we had unlimited data for her phone several months agao but dropped it because my wife just didn't use it (my BIG mistake). The lady said she could double my wifes data to 4GB for the $30 a month but said that she would just give her unlimited data for the originial price of $29.99. She even apologized for us dropping the unlimited on her account! Now that's what I call customer service.
  7. devils3023
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    devils3023 New Member

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    Same thing happened to my mom. I told her to call about getting the double data promo and the woman upgraded her to unlimited from the 2gb for no charge!! This is her first smart phone that she just got a few weeks ago, she always had just a regular feature phone.

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  8. Erikbal
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    Erikbal Member

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    How'd you guys hear about this double data thing and is it a 4g thing only? Is it still available? I have a D3 so obviously no 4g but if I can double my data I would love to! Please let me know asap and how to do it!

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  9. devils3023
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    devils3023 New Member

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    Sorry, 4g phones only.

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  10. Erikbal
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    Erikbal Member

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    Ah man that sucks I really got my hopes up!

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  11. AlexSB
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    AlexSB New Member

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    Yea Verizon has some of the best customer service ppl, it depends on who you talk to sometimes. There are some people who are strictly by the book (those suck) but there are a lot if genuinely nice people who want to help you out

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  12. webpagesby22
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    webpagesby22 New Member

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    You can try them and so what happens. But I have seen on another forum where someone has gotten the double data plan on an iphone. So anything is possible.

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  13. guitarskoota
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    guitarskoota New Member

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    I called them up today, as I am on a feature phone, and asked the rep about upgrading to a Bionic, but only if I could be grandfathered in to the unlimited data plan. Told them that I want the peace of mind of not having to worry about going over. It was a no go, the guy "seemed" sincere, and said that it's not even an option they can select on their computer which I'm sure was just BS. He said he really wished he could offer me unlimited, but cannot, but he said he could offer me the 4 gig plan, and tried reassuring me that I would never go over 4 gigs, and that he has only ever seen 2 people go over that. I told him without unlimited data, I don't want a smartphone, and that I would just pass on it then.

    So can I just keep trying to call back and see if I can find someone who might hook me up? Or are they going to document that stuff on my account? Or should I ask to talk to a manager? I've been a verizon customer for like 6 years now, always pay on time and in good standing.
  14. webpagesby22
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    webpagesby22 New Member

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    I would try again and tell them you want the 4g unlimited hotspot add-on for 30 bucks. It should only allow the unlimited data plan to come up because its required to have the add on. Then after the call go online and remove from the change features section on your verizon account.

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  15. guitarskoota
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    guitarskoota New Member

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    I would try that, but I currently don't have a smart phone, and don't want to upgrade to one right now, unless I can get unlimited data. That's kinda my bargaining chip to find someone to get me unlimited data. And I can't add a smartphone data plan or hotspot plan on my old feature phone.
  16. RSC450
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    RSC450 New Member

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    Someone should test this theory because if it works im all for it. However, I did have them switch me from the 2g of data to the 4g of data at no charge :icon_ lala:
  17. guitarskoota
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    guitarskoota New Member

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    Woot, just called again, 2nd call. Got a lady on the phone and told her that I was talking to some reps at Best Buy and that they told me that because I was still on a feature phone, that if I called CS and asked, that they could probably get me on the unlimited plan if I upgraded my phone. She said yes, they have a promotion going on this month where they can get me on the unlimited plan for 29.99 a month. I double and triple checked and asked her to make sure the promotion wasn't the 4gb a month one they have going (double data), and she said no, it is truly unlimited, and asked if I wanted to go ahead with it, so I said yes yes yes! New Droid Bionic is on its way with unlimited data! Woot!
  18. webpagesby22
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    webpagesby22 New Member

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    Congrats

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  19. RSC450
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    RSC450 New Member

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    Did you have to resign a new 2yr contract. I basically did the same thing but I bought my bionic off contract and replaced my dare with the bionic. At the time I added my bionic there was no "unlimited data" for 29.99 only the 2g. I called. Today and mentioned I seen the ad on their website and they upgraded me to the 4g of data for $30 a month. They did not mention I could get the unlimited. Seems to be a hit and miss on on the VZW Rep feels that day if they want to give you the unlimited Data. Should I call again and ask if there is a promotion for the $29.99 unlimited data plan? I could always add my Dare back to my account then have them upgrade me to the $29.99 unlimited data when I add it back on? Not sure
  20. guitarskoota
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    guitarskoota New Member

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    Yeah I re-signed a new 2 year contract. I was actually about 3 months out of contract on my old non-smart phone. I have a friend who works at a Verizon Dealer store, and he figures, the reason it worked is because I was on a non-smart phone, upgrading to a smart phone for the first time, so I didn't have a chance to get the unlimited data plan when it was available because I was locked in to a non-smart phone contract. Most CS reps wont make that exception but apparently some will. This might not be right either though, that is just his speculation.
    Last edited: Nov 23, 2011
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