G2 unable to send/receive MMS/pics

Discussion in 'LG G2' started by Domestic violence, Jun 21, 2014.

  1. devdeuce

    devdeuce Member

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    My phone started doing this today, says file limit exceeded when trying to send a pic. If this is not a known issue, i have a feeling it soon will be as i updated to kitkat months ago and it just started. If anyone out there knows of a fix, please let me know. Very annoying. Thanks

    P.S. pics from old conversations that were there yesterday are also gone. Shows broken photo logo
     
    #13 devdeuce, Jul 19, 2014
    Last edited: Jul 19, 2014
  2. mountainbikermark

    mountainbikermark Super Moderator
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    I think we the owners of these devices will have to find the common denominator, a third party something that isn't playing nice, and either uninstall it enmass after writing the developer if they don't fix it. Mine was not there either when the phone was new, works fine after putting into safe mode for a moment and putting back into regular mode for a few days. The fact that safe mode works fine (though broken photos stay broken) says it's something 3rd party.
    I use Nova Launcher and it might just be a coincidence but it started soon after its last update,I wrote the developer and he gave me a short and non friendly reply basically saying "not my problem contact your carrier". He says the launcher has nothing to do with mms , which technically he is correct, but with Android many things interact with each other in ways that it could actually be the problem unknowingly.
    When it did it yesterday I uninstalled a few apps that updated around the same time, Green Power, Tiny Flashlight, CM Security, and Amazon music, rebooted to eliminate possible residuals before putting it in safe mode and only safe mode fixed it.

    Sent from my LG-D801 using Tapatalk
     
  3. mountainbikermark

    mountainbikermark Super Moderator
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    I've read well over a dozen reports that fdr did not work and the fact that putting it in safe mode does work leads me to believe doing fdr is not the solution at this time.

    Sent from my LG-D801 using Tapatalk
     
  4. devdeuce

    devdeuce Member

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    Don't know if this helps or not, but i haven't loaded any new apps for months and the problem just started. Also, it happened last time after powering phone on in an area with no reception. Don't know if anyone else has noticed, but phone acts REALLY sluggish when doing this. It also happened once when i tried attaching a photo and hit send before it converted the photo. On that occasion i deleted that particular photo and it fixed the problem until yesterday's occurrence. Maybe those circumstances will tell someone much smarter than i something.
     
  5. mountainbikermark

    mountainbikermark Super Moderator
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    I will check also and see if receiving a photo when my data network is turned off causes mine to act up again. That's the only way I'll be able to mimic no service that I can think of other than airplane mode.
    Yes my battery life goes to crap when it happens, Android system being a bigger user than my screen.
    Crud, that didn't work. Photo came in fine after I turned data on

    Sent from my LG-D801 using Tapatalk
     
  6. scottysize

    scottysize Active Member

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    I'm just curious. Why blame KK if it just started? The KK update has been out for a month or so now.
     
  7. devdeuce

    devdeuce Member

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    I wasn't really blaming kitkat but was merely pointing out that others had blamed it on that. And as far as i know, nobody had this problem prior to the update. I have absolutely no idea what actually causes the problem but am hopeful someone will figure it out.
     
  8. scottysize

    scottysize Active Member

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    Are you using the stock messaging app, or the VZW Messaging app?
     
  9. devdeuce

    devdeuce Member

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    I use stock. Turning on safe mode and back again has worked for several days now.
     
  10. scottysize

    scottysize Active Member

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    So you're having to do this daily, or it was done a few days ago and it's lasting? That's still strange why you're having problems. I wish I had a better answer for you.

    Maybe try the VZW Messaging? I actually like it better. I've been using it since trying out the M8 for a month. Hated the phone, but loved the app. I found it in the Play Store and installed it on my G2 and 3 this week. It's great because it keeps all the texts that I sent no matter when or where.
     
  11. devdeuce

    devdeuce Member

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    I have only had to do this once so far luckily. I know other's problems have been worse and happen with all messaging apps. Hopefully mine's fixed, but without knowing what causes it, i expect it to return
     
  12. devdeuce

    devdeuce Member

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    It happened again, this time when i tried to attach a photo from Google plus in a text message. Once again, now none of the photos from any of my text messages show up. Certainly something is not right and hopefully someone is working on a fix.
     
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