Droid Pro - Screen illuminates but blank

Discussion in 'Motorola Droid Pro' started by hiaviator, Jan 8, 2012.

  1. hiaviator
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    hiaviator New Member

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    Hi guys,

    I've searched through the forum but didn't see the issue that I'm having. My Droid Pro screen illuminates but it's a blank screen. Would this be considered a hardware issue with the screen or does it seem like I would have to do a system restore via computer since I cannot access anything on it.

    Thanks
  2. guidot
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    guidot Developer Relations Staff Member Premium Member

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    It sounds like a digitizer. Can you see the boot animation when you turn it on? Or is it just illuminated with nothing the whole time?
  3. hiaviator
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    hiaviator New Member

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    Thanks for the quick reply. Absolutely nothing is on the screen when I pull the battery and power it up. I can tell the screen unlock still working because it vibrates when I swipe the unlock and I can still receive calls. It appears that the screen is on because it lights up but only lights up black if that makes sense.

    Thanks
  4. alesta
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    alesta New Member

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    same problem - Motorola Pro boots up, receives calls etc - but black displey

    Hey, I have the same problem: quite new phone (1day!), didn't let it fall down of anything, but all of a sudden it froze. Battery out + back inserted, apparently it boots and starts up properly, but I don't see anything.
    The digitizer reacts to touching with vibrations, and I can even call my mobile number. But 'all dark'.
    Any help? highly appreciated.
    I tried to get into "the hidden menu" by pressing 'R'+'M', or 'X', when turning on, but didn't get any further. also, no Motorola logo etc. appears. darkness.
    thanks,
    alesta
  5. gsu_golfer
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    gsu_golfer New Member

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    I'd try an SBF flash, as it can't hurt anything. Might fix your problem, but it sounds like you've got a hardware issue.
  6. alesta
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    alesta New Member

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    thanks for your quick reply! well, .. could you give me an additional hint as to where to find / how to perform this SBF flash please?
    my phone is a Motorola Pro+, EUropean version (bought it in Spain, quertz)..
    thanks a lot
    alesta
  7. gsu_golfer
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    gsu_golfer New Member

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    That's going to make your situation a little more difficult. I can't help with finding the SBF for that version. Sorry :(

    Sent from my DROID Pro using Tapatalk
  8. alesta
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    alesta New Member

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    thanks anyway .. many greetings from Barcelona!
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