Cracked screen

Discussion in 'Motorola Droid' started by idk5, Oct 31, 2010.

  1. idk5
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    idk5 New Member

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    Idk where to post this so I put it here.
    Today my phone fell and the outer screen broke but it works fine but I don't like the way it feels and it looks weird, I was wondering if I should and could file a claim and I was woundering if I did what would I get back. I have the moto droid 1.

    Sent from my Droid
  2. furbearingmammal
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    furbearingmammal DF Super Moderator

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    If you have insurance you should file a claim. As for what you get back, chances are it will be a droid 1.

    This came from my brain by way of my finger and my phone. Don't ask where any of them have been. Especially the brain.
  3. jstafford1
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    jstafford1 DF Super Moderator Rescue Squad

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    I had this happen.....sucks!!!

    You will probably get a D1, but you may also get a D2 or DInc as well. Just have to see. But definately file a claim.
  4. idk5
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    idk5 New Member

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    Can I keep my card and put in a cheap 2gb instead?

    I am going to miss my phone, good times.

    Sent from my Droid
  5. jstafford1
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    jstafford1 DF Super Moderator Rescue Squad

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    I kept the card....battery and charger. They don't send a new sdcard. so keep that....keep the battery so now you have an extra. They send a generic Moto charger, that doesn't have the USB plug as well.
  6. FranklinWalker
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    FranklinWalker New Member

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    i have the same issue it sucks
  7. idk5
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    idk5 New Member

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    I don't want to sound dumb but how do I file a claim?

    Sent from my Droid
  8. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Call Verizon. They're talk you through how.
  9. idk5
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    idk5 New Member

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    I got my new phone and it work fine except its not rooted. Ill have to do that later.

    Sent from my Droid using DroidForums App
  10. furbearingmammal
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    furbearingmammal DF Super Moderator

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    :woot:

    Good luck!
  11. rclark04
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    rclark04 New Member

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    My touch screen broke and I don't have insurance, I know sucks. Probably have to get a new phone. What I am wondering is there anything I can do to get all the data out of it? I can't usb mount or anything unless I can do it with the key pad.
  12. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Do you have SPRecovery or ClockworkMod Recovery installed?
  13. rclark04
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    rclark04 New Member

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    Doesn't sound familiar so probably not. I did copy everything from the sd card onto my laptop, that's the only thing I know what to do for now.
  14. rclark04
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    rclark04 New Member

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    I can't even get to the app screen after it boots up. Is there anything I can do with the key pad?
  15. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Can you see things on the screen? Is the screen cracked/broken or is it just non-responsive?
  16. rclark04
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    rclark04 New Member

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    The screen looks normal but the glass part with the touch on it is gone. I can't do anything when the slide bar comes up on the screen.
  17. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Is the glass gone or is it just not working?

    How long have you had the phone and did you buy it new?
  18. rclark04
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    rclark04 New Member

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    The glass is gone. It was just hanging there so I removed it. Well not gone, I still have it but it is not attached to the phone. I have had it for about 1 1/2 years and yes I bought it new with a new 2 year contract. I'm planning on calling Verizon tomorrow and see what my options are but I know it's not going to be good.
  19. furbearingmammal
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    furbearingmammal DF Super Moderator

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    1.5 years for a D1? It was released in November 2009. Had it since launch day?

    With the digitizer gone you can either replace it or the phone. :(

    As for getting the stuff off it, what all are you trying to get off? I was trying to figure out what the options were, but we've narrowed it down.
  20. rclark04
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    rclark04 New Member

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    Your probably correct. I must have gotten this around November 2009. I would like to get all the contacts, pictures any data I can get out of it. I did take the sd card out and download everything on that. Not sure what's all on the sd card though.
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