Cracked screen-Images may be disturbing to some viewers

Discussion in 'Droid RAZR MAXX' started by gena777, Jun 27, 2012.

  1. gena777

    gena777 New Member

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    I dropped (actually unintentionally threw) my phone on the sidewalk this morning. Ouch!

    View attachment 51723 View attachment 51724
    The phone still functions and I'm planning to send it to Motorola for repair. This may be a silly question but can I switch my phone number back to my Droid X and not affect my unlimited data plan? Also, I'm still using the phone and trying to be very careful with the screen but I'm concerned I might cut my finger. Can I apply a screen protector for short term use? Unfortunately I didn't have it in a case.

    Many Thanks!
     
  2. FoxKat

    FoxKat Resident Novelist...LOL! Staff Member Premium Member

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    In answer to both questions the answer for both would be yes. When changing a plan from 1 phone to another, as long as both phones are eligible for the same plan there is no change to the plan and therefore no effect on the grandfathering. So in your case, going from a smart phone with a data plan 2 a smartphone with a data plan, will have no impact on your plans and you won't lose your grandfathered status.

    Sent from my DROID RAZR using Tapatalk 2
     
    Last edited: Jun 27, 2012
  3. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    What he said.... and STOP TROWING YOUR PHONE!!!!! ;) :p lol

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
     
  4. justin82

    justin82 DF Super Moderator Staff Member Premium Member

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    you might loose the 4g unlimited because the X is a 3g phone so you wont subscribe to 4g services..
     
  5. justin82

    justin82 DF Super Moderator Staff Member Premium Member

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    oh and welcome to the forums :)
     
  6. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    Yep, welcome to the forums :) call vzw and ask them, since the device is going in for repairs you might be OK... idk though... gotta ask.

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
     
  7. gena777

    gena777 New Member

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    Thanks FoxKat for your quick reply. That is exactly the answer I was hoping for :)

    G!
     
  8. gena777

    gena777 New Member

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    Justin82, That is exactly what I was worried about. I went to the Verizon store (not a company store) close to my house and the rep said I wouldn't lose my unlimited data plan because I wasn't "switching plans".

    G!
     
  9. gena777

    gena777 New Member

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    I asked them at the store but I think I'll give them a call just to double check. Thanks for your advice!

    G!
     
  10. 94lt1

    94lt1 DF Super Moderator Staff Member Premium Member

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    No problem... just stop throwing phones please... :) :rofl2: :D:p

    DROID RAZR MAXXIMIZED!!!! PREPARE TO BE VANQUISHED!!!
     
  11. btf_firefighter

    btf_firefighter Member

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    If for some reason they didn't they would give you 14 days to reactivate it. You would have to call customer service and it would take 1-2 weeks. For it to go back on to the account. I had my thunderbolt break and changed for a none smartphone for a few days. Got the RAZR maxx and called and about a week later they put the unlimited back on.
     
  12. gena777

    gena777 New Member

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    Thanks for letting me know. I tried switching my number to my old phone and got to a screen that said my current plan wasn't compatible with my (old) device. The next step was to choose a new data plan, :( I am going to go in to a company store in the morning and have them walk me through the process. I can't lose the unlimited plan!!!

    G!
     
  13. btf_firefighter

    btf_firefighter Member

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    I called verizon from another phone and they did it there. I asked them multiple times to about getting unlimited back. I didnt want to loose it. After I got it back they said it would take a week or two and I was like they never said that to me in the first place. So here I am freaking out but after a week the guy I talked to about getting it reactivated texted me and said everything is back to normal.
     
  14. gena777

    gena777 New Member

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    Now my phone seems to only be getting a 3G signal. Usually I have a strong 4G signal. Could dropping it cause it to not connect to 4G? I'm planning to send it back to Motorola to fix the screen but perhaps the problem is more than just the screen...

    G!
     
  15. btf_firefighter

    btf_firefighter Member

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    Well when my thunderbolt dropped about a month ago. Im guessing it was getting in the car only thing I can think of. My girlfriends cousin found it and said the screen cracked. Maybe from hitting it with the tire but I dont know. But anyways I could not make or recieve any phone calls or text messages. I dont know why since I was able to go on the internet and check facebook. Have no idea what could have caused that. So maybe it does have something to do with dropping it.

    Do you have insurance? If you do would it be cheaper for you to claim insurance than have it fixed?
     
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