Consumer Cellular: Data and MMS not working

Discussion in 'Motorola Moto X' started by ba_moto_x, Jan 8, 2014.

  1. ba_moto_x

    ba_moto_x New Member

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    I have a brand new Moto X, and when I called Consumer Cellular to activate it, the tech support person said she'd never been able to get a Moto X to work with CC's data network. Not encouraging, but I find it hard to believe that there are no Moto X users out there using Consumer Cellular. I found a post on a different forum and tried the settings there, with no luck.

    Please, can someone tell me where I'm going wrong? I have the checkbox checked next to "Data enabled: Enable data access over Mobile network". Is there any other setting that needs to be set a certain way?

    Also, every time I change the settings for the ConsumerCellular APN under Access Point Names, I touch "Save". I then power my phone down, and immediately power it back up. Is that the correct process?

    Does anyone have APN settings that work for a Moto X on Consumer Cellular? Any help or suggestions would be greatly appreciated!

    These are the settings I've tried already:

    Name: ConsumerCellular
    APN: att.mvno
    Proxy : 66.209.11.32
    Port: 80
    Username: <Not set>
    Password: <Not set>
    Server: <Not set>
    MMSC: http://mmsc.cingular.com
    MMS proxy: 66.209.11.32
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication type: PAP
    APN type: default
    APN protocol: IPv4
    APN roaming protocol: IPv4
    Bearer: Unspecified
    MVNO type: None

    Name: ConsumerCellular
    APN: att.mvno
    Proxy : 66.209.11.32
    Port: 80
    Username: <Not set>
    Password: <Not set>
    Server: http://mmsc.cingular.com
    MMSC: http://mmsc.cingular.com
    MMS proxy: 66.209.11.32
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication type: PAP
    APN type: default,mms,supl,agps,fota
    APN protocol: IPv4
    APN roaming protocol: IPv4
    Bearer: Unspecified
    MVNO type: None

    Name: ConsumerCellular
    APN: att.mvno
    Proxy: proxy.mvno.ccmobileweb.com
    Port: 80
    Username: Not set
    Password: Not set
    Server: http://mmsc.cingular.com
    MMSC: http://mmsc.cingular.com
    MMS proxy: 66.209.11.32
    MMS port: Not set
    MCC: 310
    MNC: 410
    Authentication type: PAP or CHAP
    APN type: Not set
    APN protocol: IPv4
    APN roaming protocol: IPv4
    Bearer: unspecified
    MVNO type: none

    These are the settings that the CC tech support rep had me try (after telling me they hadn't worked for any Moto X user, sigh):
    Name: ConsumerCellular
    APN: att.mvno
    Proxy: Not set
    Port: Not set
    Username: Not set
    Password: Not set
    Server: Not set
    MMSC: http://mmsc.cingular.com
    MMS proxy: proxy.mvno.ccmobileweb.com
    MMS port: 80
    MCC: 310
    MNC: 410
    Authentication type: PAP
    APN type: internet,mms
    APN protocol: IPv4
    APN roaming protocol: IPv4
    Bearer: unspecified
    MVNO type: none
     
  2. FoxKat

    FoxKat Premium Member
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    I don't know if the Moto X is capable of working on the Consumer Cellular network. That phone was designed cooperatively by Motorola and Verizon to work on the Verizon network only. Neither company had any intention nor gain any benefit by spending the additional money to make it compatible with other networks beyond those they have agreements for. Using these phones on other networks usually requires flashing custom ROMs and would not be supported either by Motorola or Verizon.

    Perhaps there are others out there who can lend you some assistance but unfortunately I believe it may be limited if any at all.

    Sent from my XT1080 using Tapatalk
     
  3. ba_moto_x

    ba_moto_x New Member

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    Hi FoxKat,

    Thanks for the quick reply. Moto X is sold in 4 different versions: for Sprint, for Verizon, for AT&T, and GSM unlocked (to work on either TMobile or AT&T). I have the GSM unlocked version, which should work with any US GSM carrier. Consumer Cellular is a US GSM carrier, so it should work with the correct settings. I just haven't been able to determine the correct settings...
     
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