I saw a thread about this the other day but I can't find it again for the life of me. Anyway, I just noticed today that the city and state has started showing up again whenever I get an incoming call. I haven't done anything to enable the City ID app...I was using the 15 day trial when I first got the phone and opted not to continue the service of course, but never uninstalled the app. And today, it seems to be working again. I wonder if that's something VZW has enabled from there end or what.