Careless Droid Handling

Discussion in 'Android General Discussions' started by Sparkinthedark, Nov 13, 2010.

  1. Sparkinthedark

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    I was sitting in the very seat that I am now, with my trusty Motorola Droid hooked up to the very computer I am typing on now. My phone was plugged in to the computer (in USB Storage mode) and somehow it got knocked off the desk. When it landed, I thought everything was fine and picked it back up again. A few minutes ago, I realized my Droid was not charging! The socket where the connector plugs in was widened a bit during the fall, and this messed the pins up. I have tried plugging it in to my wall charger, and I have to really work it to get the light to come on to say it's charging. It doesn't stay when I put it down though.
    The plug actually fits much better when I turned it upside down and plug it into the Droid...however this causes an immediate reboot as I literally just discovered.
    Will something like this make my phone eligible for a replacement/Warranty? And I think I'm kind of screwed...my phone can't recognize USB Storage mode when it does recognize the computer plug (for about a second)...and I am rooted. I need to unroot before I go in and talk to Verizon.
    I'm just looking for some veteran's opinions on this; what I should do, any potential fixes, etc.
    I appreciate it.
     
  2. DF Smod

    DF Smod Silver Member

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    It is unfortunate that this has happened - this is something that will not be covered under warranty as you are the one who broke it, you do however have an insurance claim. The downfall is your inability to connect via USB to unroot your device -

    I know Verizon and Moto care if you root your device hence it voiding your warranty -

    What I am not sure of is this...Asurion's outlook on turning a Rooted Device in on an insurance claim, they might not care so much (if at all) as you will be paying the deductible and it does cover all damages -
     
  3. Sparkinthedark

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    Is insurance something that every Droid owner has? I'm not completely sure if I have it. I would have to take a closer look at my plan.
     
  4. dtsig

    dtsig Member

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    Insurance is something you buy extra with the phone (or after market). It is like buying an extended warranty with your car or ...
     
  5. Sparkinthedark

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    Is there any way I can unroot it by sending a file to my phone via email? I used RSD lite to obtain root, so I am assuming that I would have to do the same to unroot...is that correct?
    If I DO in fact need a computer to unroot, is it possible to flash the stock froyo ROM in order to get it back to a default look/feel and have that be acceptable? I assume Motorola and Verizon could tell though.
     
  6. Canadroid

    Canadroid Member

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    Got both here: I pretty much unknowingly went with aftermarket insurance (kiosk distributor in a mall) when I got my D2. Used VZW instead to when I bought another for the wife; if I recall the deductible was a little less on VZW if she needs to replace on a claim.

    Both rates are comparable though, ~$10 /month. VZW is lumped in w/ your bill, aftermarket shows up as a seperate charge on your bank account depending on who you went through.
     
  7. donelam304

    donelam304 Member

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    my plan is if i cant ever plug my phone and un-root it. i will just simply remove the sd card and run the damn thing over with my truck. lol. or report it stolen. thats the benefit of having the insurance. lol....
     
  8. Sparkinthedark

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    I looked through the bill land I don't see anything about insurance... This is unfortunate. I'm almost certain they would have rules against me buying insurance tomorrow and turning my phone in on the next day.
    The fact that I messed up this part of my phone is detrimental in many aspects - I can't mount USB storage and it can't hold a charge. My battery died an hour ago. I plugged it into the wall and got a BIT of juice into it (enough to start the phone up) but then I slid out my keyboard and it powered off. I'm worried that my only option is to buy a completely new phone...which at the moment, I can't quite afford.
     
  9. DF Smod

    DF Smod Silver Member

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    Insurance Fraud is not to be discussed on this Forum on any level -


    S-f-m-D
     
  10. Sparkinthedark

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    Exactly... Which is why I didn't even want to type that in the first place because it could have been construed that way. Do you see any other options for me?

    EDIT: I thought it was my post that was being quoted. I am unsure of how to go about handling this situation - both with Verizon and Motorola.
     
  11. iamasongnow

    iamasongnow Member

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    i'm pretty sure you can download this stock build of frg22d, unrooted of course, and flash it onto your phone. that should take away root. has for me a few times.

    frg22dupdate.zip

    there's always a way. good luck.

    EDIT: not sure if this constitutes insurance fraud. apologies in advance.
     
  12. Sparkinthedark

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    Awesome! I'm going to have to try to get this to my phone somehow...it's probably too large of a file to send via email.
    I am also curious about replacements - assuming I ever get to that point. Would I be sent a "Certified like new" phone?