busted lock button...

Discussion in 'Android Tech Support' started by CorkYRogers, Jun 12, 2010.

  1. CorkYRogers
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    CorkYRogers New Member

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    So the lock/power button on my droid is busted. I guess the best way to describe the problem is that its stuck in the down position. If I press it at a certain angle, it would work but its rather annoying now to keep doing that. Anyone know of a way to pop it back up? What would my options be? Any help would be great. Thanks!
  2. korp
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    korp New Member

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    Had the same problem 2 months ago. I took mine back to Verizon and got it replaced.
  3. CorkYRogers
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    CorkYRogers New Member

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    Really? That's it? Sweet, thanks! lol...I was probably gonna head there in the morning anyways but figured they'd make me go through insurance and get a refurb model or something.
  4. frankieg22x
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    frankieg22x New Member

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    mine is also stuck. Did they replace it without any problems?
  5. CorkYRogers
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    CorkYRogers New Member

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    Not at all. I went to 2 places....best buy and a verizon store. Best buy said since I didn't buy the phone there with their protection plan there's nothing they could do. Verizon store gave it to a tech and he got it to come out a bit more. But you still have to hit it at a correct angle for it to work even tho its not as bad as it was before. He said that was probably all he'd be able to do since it was a minor issue and not a hardware issue. I might end up calling verizon customer support to see if anything can be done.
  6. korp
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    korp New Member

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    They replaced mine no problem ... my home/search/back/menu buttons also stopped functioning too though and mine is a refurb pretty sure.

    That's stupid .... I could see if you cracked the screen with a hammer but we are talking from normal use and because of the fact it's a cheap button they should not be saying that. I would definitely call up customer support .... also add the fact that it's killing your battery life and so on making the phone usable for a couple hours without charging again. You could always throw the threatening to cancel service if you want. ;-)