I recently had an issue sending and receiving MMS on my Droid. Called Verizon tech support and after nearly an hour of them trying help with the problem she pretty much gave up and said she would ship a new phone. Well I figured the problem out for myself a few days later and everything works fine. Now I have the Droid they shipped me. My Droid has been dropped at least two good times and has the resulting nicks to show for it. All damage is cosmetic to the edges of the case and no where else. But now I have this pristine looking phone and Verizon expecting one in return. My question - is there any way I can tell if this "new" phone is really new or if it's a refurbished unit? Makes sense in my mind if it is new to keep the pristine unit, shipping back the old one. Also, now that I've fixed my "old" phone do I risk any trouble sending it back to Verizon should I decide to keep the new phone?