Launch Day >>>>> Ran out and got a Droid I End of 1 st month >>>>>> Loved my Droid I End of 2nd month >>>>>> Convinced close to 30 friends and family members to get droid 1's, since i loved mine so much. Month 3 >>>>>>> Still love my droid, but many friends and family members complaining about issues with there's. I think they are all crazy and do not know how to use their phones Month 4 >>>>>>> Many of my friends and family members have returned or replaced their droids. I notice my droid starts turning it self off occasionally. Spent this month trying to figure out if it was something i was doing. Month5 >>>>>>> Droid is turning itself off atleast 3 times daily. I have no clue it is off until i go and check it. End up performing a restore and issue still persists. Month 6 >>>>>>> Phone still keeps shutting itself off after it's been restored twice. Go to my verizon store they tell me to call tech support. Called tech support and they walk me through restore of unit. Issue goes away and phone appears to be fine. Month 7 >>>>>>> Noticing a lot of missed calls and text messages. Figure out phone is not alerting me for notifications. All other multi media works such as youtube and etc. Same month sd card stops working. Got new sd card still has same issue. Month 8 >>>>>>> Still dealing with all the issues with SD card, no sound and now phone starts truning itself off again. Contacted Verizon customer support Restored phone again. Told by Verizon techs upport rep that i was authorized for an exchange and to go to the Verizon store they would send my phone back and then send me a new one. Month 9 >>>>>>> Since i was awaiting my daughter to be born i held of on getting it exchanged for this month because i did not want to be with out a phone at all. Month 10 >>>>>>> Took the phone into Verizon they tell me they are shipping me a new phone. This was a friday night. I was told the phone would arrive on Monday. Monday no phone comes Tuesday >>>>>>> Happy to have this ordeal over and done with my refurb comes. I tear it open and as soon as i do find that the metal pins that connect to the battery are bent. Phone powers on though. I honestly considered saying screw it and just keeping it until i read the refurb warranty card that came with the phone. Called Verizon asked if i could go to a store and just get a trade in. Their response "no" we will next day you another refurb. The more and more i think about it now, im really angry. I paid 299 bucks for my phone. Had issues with it. Get stuck with a refurb phone with a shadey warranty and the new refurb phone itself was sent broken non the less. If these people can't even ship a phone out that so clearly has a defect how the heck am i suppose to believe that the next one i get will be ok? Maybe something on the inside is screwed up that i can't see. If i have one issue with the 2nd refurb, i'm demanding a new phone. I feel as if i should have been offered one by this poitn anyways.