Acquaintance has annoying problem

Discussion in 'Motorola Droid MAXX' started by TxDoc, Jul 16, 2014.

  1. TxDoc

    TxDoc Member

    Joined:
    Nov 12, 2009
    Messages:
    337
    Likes Received:
    20
    Trophy Points:
    18
    Ratings:
    +20
    After updating a few apps on her MAXX, she is getting audible messages like:
    YOU HAVE WON TODAY'S NEWEST AND GREATEST APP! SHAKE YOU PHONE TO GET IT.

    She checked store settings and didn't see anything it may be related to.

    Wouldn't it have to be associated with some app she just recently updated?

    What can I tell her to look for, or at to find the source of this problem and stop it?

    Thank you
     
  2. leeshor

    leeshor DF Super Moderator Staff Member

    Joined:
    Jan 30, 2012
    Messages:
    4,278
    Likes Received:
    1,356
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,572
    Is she running any anti virus apps? You may want to suggest installing Malwarebytes.
     
  3. TxDoc

    TxDoc Member

    Joined:
    Nov 12, 2009
    Messages:
    337
    Likes Received:
    20
    Trophy Points:
    18
    Ratings:
    +20
    She does have, and ran A vast, but nothing was found.

    This is an anti viral app, is there a specific malware app?
     
  4. leeshor

    leeshor DF Super Moderator Staff Member

    Joined:
    Jan 30, 2012
    Messages:
    4,278
    Likes Received:
    1,356
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,572
    • Like Like x 1
  5. xeene

    xeene Silver Member

    Joined:
    Jun 28, 2010
    Messages:
    2,465
    Likes Received:
    594
    Trophy Points:
    178
    Location:
    usa
    Ratings:
    +673
    Uninstall recently updated apps. A lot of Chinese apps spam you with notifications.
     
  6. TxDoc

    TxDoc Member

    Joined:
    Nov 12, 2009
    Messages:
    337
    Likes Received:
    20
    Trophy Points:
    18
    Ratings:
    +20
    I just passed those last two suggestion on to her. Well report back with results.
     
  7. Mustang02

    Mustang02 Platinum Member

    Top Poster Of Month

    Joined:
    Aug 8, 2010
    Messages:
    4,904
    Likes Received:
    2,412
    Trophy Points:
    518
    Location:
    Ohio
    Ratings:
    +3,032
    Current Phone Model:
    Nexus 6P
    I'm betting recent app install as well.
     
  8. Jeffrey

    Jeffrey DF Administrator Staff Member Premium Member

    Joined:
    Jan 30, 2012
    Messages:
    5,950
    Likes Received:
    2,907
    Trophy Points:
    533
    Location:
    Thailand
    Ratings:
    +3,332
    Current Phone Model:
    P7000 for now..
    If it started after an app install, I would bet on the app as well.
     
  9. TxDoc

    TxDoc Member

    Joined:
    Nov 12, 2009
    Messages:
    337
    Likes Received:
    20
    Trophy Points:
    18
    Ratings:
    +20
    Her updated apps, before which there was no problem, were:
    1-Isis Wallet
    2-Motorola Alert
    3-Motorola Help
    4-Beautiful Widgets Pro
    5-FedEx Mobile

    She disabled Isis Wallet (I never heard of that app before) and uninstalled the updates for the Motorola Alert and Help (she said she could not disable the Alert or Help).

    Still getting the "You have won the app of the day!" announcement. She said if she did shake the phone, her browser pops open and then the Google Play Store opens (I guess from a link in the browser is what she means) to the free app of the day.

    Maybe it was an earlier app, like a few days ago, and she needs to keep backing up to find it. She did install the Malawarebytes and it found nothing. Avast was also run and found nothing. Lookout found nothing. So, the search goes on. I am not sure why someone else has not run into this, too. I figure I will be the lucky app winner of the day, next!
     
  10. leeshor

    leeshor DF Super Moderator Staff Member

    Joined:
    Jan 30, 2012
    Messages:
    4,278
    Likes Received:
    1,356
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,572
    Did she try the Malwarebytes? She may also want to open AVAST and have it do a full scan.
     
  11. cr6

    cr6 DF Super Moderator Staff Member

    Joined:
    Apr 1, 2011
    Messages:
    6,832
    Likes Received:
    4,122
    Trophy Points:
    1,578
    Location:
    NW Rocky Mtn region
    Ratings:
    +4,817
    Current Phone Model:
    Galaxy S5
    It wouldn't be any of those apps, but I'm sure it's app related. You usually see this type of garbage with free wallpaper (or similar) apps.

    tap'n on my S5
     
  12. Mustang02

    Mustang02 Platinum Member

    Top Poster Of Month

    Joined:
    Aug 8, 2010
    Messages:
    4,904
    Likes Received:
    2,412
    Trophy Points:
    518
    Location:
    Ohio
    Ratings:
    +3,032
    Current Phone Model:
    Nexus 6P
    Or games.