Acquaintance has annoying problem

Discussion in 'Motorola Droid MAXX' started by TxDoc, Jul 16, 2014.

  1. TxDoc
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    TxDoc Member

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    After updating a few apps on her MAXX, she is getting audible messages like:
    YOU HAVE WON TODAY'S NEWEST AND GREATEST APP! SHAKE YOU PHONE TO GET IT.

    She checked store settings and didn't see anything it may be related to.

    Wouldn't it have to be associated with some app she just recently updated?

    What can I tell her to look for, or at to find the source of this problem and stop it?

    Thank you
  2. leeshor
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    leeshor DF Super Moderator Staff Member

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    Is she running any anti virus apps? You may want to suggest installing Malwarebytes.
  3. TxDoc
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    TxDoc Member

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    She does have, and ran A vast, but nothing was found.

    This is an anti viral app, is there a specific malware app?
  4. leeshor
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    leeshor DF Super Moderator Staff Member

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  5. xeene
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    xeene Well-Known Member

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    Uninstall recently updated apps. A lot of Chinese apps spam you with notifications.
  6. TxDoc
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    TxDoc Member

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    I just passed those last two suggestion on to her. Well report back with results.
  7. Mustang02
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    Mustang02 Well-Known Member

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    I'm betting recent app install as well.
  8. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    If it started after an app install, I would bet on the app as well.
  9. TxDoc
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    TxDoc Member

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    Her updated apps, before which there was no problem, were:
    1-Isis Wallet
    2-Motorola Alert
    3-Motorola Help
    4-Beautiful Widgets Pro
    5-FedEx Mobile

    She disabled Isis Wallet (I never heard of that app before) and uninstalled the updates for the Motorola Alert and Help (she said she could not disable the Alert or Help).

    Still getting the "You have won the app of the day!" announcement. She said if she did shake the phone, her browser pops open and then the Google Play Store opens (I guess from a link in the browser is what she means) to the free app of the day.

    Maybe it was an earlier app, like a few days ago, and she needs to keep backing up to find it. She did install the Malawarebytes and it found nothing. Avast was also run and found nothing. Lookout found nothing. So, the search goes on. I am not sure why someone else has not run into this, too. I figure I will be the lucky app winner of the day, next!
  10. leeshor
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    leeshor DF Super Moderator Staff Member

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    Did she try the Malwarebytes? She may also want to open AVAST and have it do a full scan.
  11. cr6
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    cr6 DF Super Moderator Staff Member

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    It wouldn't be any of those apps, but I'm sure it's app related. You usually see this type of garbage with free wallpaper (or similar) apps.

    tap'n on my S5
  12. Mustang02
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    Mustang02 Well-Known Member

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    Or games.
  13. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    Isis wallet is Verizons answer to Google wallet.. It doesn't have adds... I'd look at FedEx mobile.. But it could be any app.. Probably a game as was suggested
  14. cr6
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    cr6 DF Super Moderator Staff Member

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    I doubt it's Fed ex mobile. Ive used that app for almost two years without any pop ups like that. (anything is possible though) lol

    Speaking of ISIS.....read a story the other day they are changing the name to IRIS or something similar. Because of the ISIS terrorist group in the middle east, they don't want people to confuse the two, or think they are in any way associated.
    :banghead:

    tap'n on my S5
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  15. leeshor
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    leeshor DF Super Moderator Staff Member

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    The Isis Wallet is on AT&T as well. My thought is that it was added by Samsung during the last KitKat update.
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  16. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    I didn't receive isis until I got 4.4.4
  17. leeshor
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    leeshor DF Super Moderator Staff Member

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    I have an S4 on 4.4.2 and it has it, on AT&T.
  18. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    I disabled it.. I don't like Verizon not allowing us to use g wallet. Just my opinion.
  19. cr6
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    cr6 DF Super Moderator Staff Member

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    I was going to set it up but you can't use it on a rooted device. I doubt I would use it much anyways.

    tap'n on my S5
  20. TxDoc
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    TxDoc Member

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    I am waiting for an update from her. She is a CPA and does not have any games on her phone.

    Some of those apps that don't show an option to uninstall...can you hook up thru a USB to a computer and use Explorer to find and delete them from your phone?