These numbers do sound low for the MAXX HD. You said you put it on the charger for "2 or 3 hours", but then after activating it said the battery was "100%". What you may not realize is that 100% is for battery levels anywhere between 91% and 100%. Once the battery level falls to 90% it will show 90%.
The RAZR MAXX HD's battery is 3,300mAh, a VERY LARGE battery. As such, it takes a LONG time to charge. 2 or 3 hours is not sufficient to assure a fully saturated 100% charge, where the charger will interrupt the charge when the battery has reached maximum capacity. Even thought the phone says the battery has 100%, it could be substantially less because it was not fully charged out of the package based on the information you provide. That initial full charge sets the "Full" flag for the battery and the phone's meter will indicate that level as 100%.
The battery size is identical to the Droid RAZR MAXX, the phone I have. From the factory, the batteries are partially charged to about 40% to 50% both to preserve the battery while sitting in warehouses and to prevent it from deep-discharging. The instructions that come with the RAZR MAXX recommend you charge them initially for 5.5 hours, NOT 2 or 3. I would suspect that the same recommended charge time is indicated by Motorola for the Droid RAZR MAXX HD as well.
The image below shows the recommended initial charge times for both the RAZR (1,780mAh battery) and the RAZR MAXX (3,300 mAh battery - like the MAXX HD). You will see 3 hours for the RAZR and 5.5 for the MAXX (and MAXX HD).
Click on image to see full-size. Note the charge times on the clocks at the bottom right.
Your instructions ALSO say 5.5 hours (
https://motorola-global-portal.cust...RAZRHD_RAZRMAXXHD_GSG_Vzw_EN_68016985001B.pdf). See the image below for picture proof.
Again, click on the image to see in full size.
My recommendation is that you discharge until you reach 15% (Low battery warning), such as now, then power off the phone, place it on charge for the minimum 5.5 hours (with power off), then power on, use as before and when you reach 15%, power off again, and finally charge a minimum of 5.5 hours again. After this initial "proper" charging and training, you should see vastly improved battery performance.
Good luck! :biggrin: