moneyfornothing
Member
- Joined
- Aug 10, 2010
- Messages
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So, today my phone was locked on the red moto splash screen. When I got home, I did get it into recovery, and I rebooted it. Now the phone boots, but the menu and search buttons do not work. Supposedly a factory reset would work...
Question? Would Verizon replace my phone since the buttons don't work, and it looks like a hardware issue?
Secondly, according to this link: Device Replacement Program , I have 13 months of warranty? Am I reading this correct? I am just over a year by a few weeks.
Also, wondering if it is possible I could be offered an x2 as a replacement...What are the chances?
Thanks everyone!!
Question? Would Verizon replace my phone since the buttons don't work, and it looks like a hardware issue?
Secondly, according to this link: Device Replacement Program , I have 13 months of warranty? Am I reading this correct? I am just over a year by a few weeks.
Also, wondering if it is possible I could be offered an x2 as a replacement...What are the chances?
Thanks everyone!!