"Turn off screen during calls" isn't working

dan j

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I don't know when the problem started, but it was a while ago. I was hoping lollipop would fix it but it's still really glitchy. Any advice?

Thanks
 

Jonny Kansas

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I believe even the s3 has it under the glass. I'd have to check, but I think my old Galaxy nexus did too.

You're thinking WAY back. Haha!

Sent from my Note 4
 

mountainbikermark

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If I'm understanding correctly a spec of dust would have the opposite effect of what they're experiencing by "seeing" the sensor covered by a cheek and turning off/staying off. Aren't they saying it will not turn off?
Dan J, are you using the stock dialer?

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Jonny Kansas

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Was there a setting for that on the S4? Under call settings or Display maybe? I almost think I remember something, but maybe I'm thinking of "Power button ends call," which is definitely not the solution.
 

KaosMaster

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Settings // Call //

3597912a1ef9188a4b611b8412d93415.jpg
 
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dan j

dan j

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Sorry for the delayed response.

It's a non-rooted Verizon S4
It's turned on in the settings but it rarely works. The screen goes dark as soon as a call is placed/answered and rarely flashes on when I take the phone away from my ear. Very annoying.

If it's turned off in the settings it does nothing, as it should.

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KaosMaster

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Your going to need an FDR then to see if it corrects the issue, Backup all your data and keeps us informed of your progress! :)
 
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dan j

dan j

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Your going to need an FDR then to see if it corrects the issue, Backup all your data and keeps us informed of your progress! :)
Ugh. If that's the only option left I think I'll live with the PITA situation.
 

Miller6386

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