ilikemoneygreen
Silver Member
This will be great. We all need to use this from now on. And by the way mader, your post was so calm, i definitely wouldn't be able to that without expressing frustration more..
DroidForums.net | Android Forum & News
This is a sample guest message. Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
Tired of complaining about the Pre-Loaded Apps? See how to take action today!!
- Thread starter pc747
- Start date
This will be great. We all need to use this from now on. And by the way mader, your post was so calm, i definitely wouldn't be able to that without expressing frustration more..
maderschramm
Member
When people get mad at me when I work I mute my phone and laugh while they yell. You get much better results if you keep a level head.
More flies with honey as they say
Sent from my DROIDX using DroidForums App
More flies with honey as they say
Sent from my DROIDX using DroidForums App
ilikemoneygreen
Silver Member
When people get mad at me when I work I mute my phone and laugh while they yell. You get much better results if you keep a level head.
More flies with honey as they say
Sent from my DROIDX using DroidForums App
Haha, its that that im rude or that i yell, (which i really rarely do, only like once) My pep peeve is not being informed though... If you work at McDonalds, then you should know all the items on the menu, same as if someone works in a warehouse, they better know where the items are and their numbers. If i find an knowledgeable person, its not that i would snap...quite the opposite, its like peeing in the wind. Its like, should i even continue talking to the the person? its clearly a waste of time. So after a couple idk's id have to take a deep breath, face palm, and and walk away. I can tell you i would have done this at "Rhea: I Apologize for that" but you went way farther, and got a case number.
On a side not in writing this my dog started to have a seizure so this post my not be a complete thought. BRB to complete. (I think i shall to her to the vet now-If they r even open
)maderschramm
Member
Well dang. Best wishes pup pup
Sent from my DROIDX using DroidForums App
ilikemoneygreen
Silver Member
that post was complete enough. 
Just think as the knowledgeable to unknowable. Pups fine too, just freaked me out.
Just think as the knowledgeable to unknowable. Pups fine too, just freaked me out. my 2nd letter to vzw:
I have a droid 2 and I am disappointed that verizon is not allowing
me to remove bloated apps. I understand that it is a business and
you profit off of bloatware (preinstalled apps like blockbuster,
need for speed, city id), but I should be given the option to
remove those apps. You have no right to force me to purchase
the app or be stuck with it on my device. If after the trial period is
over I should be given the option to remove. The iphone that you
guys are selling is said to be free of bloat apps like blockbuster,
need for speed, city id, etc. I pay my bill on time just like iphone
customers, if you do not care enough for the android user to allow
us the same privilege or at least be given the option to remove my
apps then I have no problem taking my money to another carrier.
I have no intentions on buying an iphone and that should not have
to be my choice to buy an iphone or get forced with apps that I
can not remove. You charge the highest rate amongst all carriers
and the android device cost the same amount as the iphone, so
either cut the price of the android device or stop pre loading my
device with needless apps. Considering what I pay for your
service, your data plane, and for the device, I am not asking you
too much to give the users the option to remove preinstalled apps
after having my device for 30 days.
their response:
Thank you for contacting Verizon Wireless via our website, my name is Alissa. I will be more than happy to assist you with feedback regarding "bloated apps".
I certainly understand your frustration with the unwanted applications on your phone. You are a valued customer. Pc747, I called you to resolve your concerns but you were unavailable. Verizon Wireless is always looking for ways to enhance our handsets to better meet the needs of our customers. Your comments have been forwarded to our Leadership department for review and consideration. Your feedback provides us with the perfect opportunity to hear exactly what you think, and often leads to improvements you will see in the future. If additional information is needed, a member of our Leadership department will be in contact with you.
Regrettably, we are unable to remove the applications from your phone.
I am delighted to inform you wireless number is eligible to receive promotional pricing on a new wireless device.
When participating in our Equipment Upgrade Program, the discounted price is contingent upon you accepting a new one or two year Customer Agreement.
To view your promotional pricing and to process your order, please sign in to “My Verizon” using your Account Owner Number and password. Next, click on the “Upgrade” icon located under “Device” in the “I Want To” section at the bottom of your home page and follow the instructions provided.
You also have the following options to process your order:
1. Complete the upgrade process by visiting a local Verizon Wireless store. To obtain a list of stores in your area, please click on the following link, which will direct you to the "Store Locator" page of our website:
www.verizonwireless.com/storelocator
2. Call Customer Service at 800-922-0204 or by dialing *611 (Send) airtime free from your wireless device. Regular delivery time is three to five days.
I will forward your feedback concerning the preloaded applications. Regrettably, we are unable to remove the applications from your phone. We definitely do not want you to cancel your service due to this concern.
I make it my personal goal to resolve all of your concerns. I hope I have done that for you today by forwarding your feedback . We appreciate your business and thank you for using Verizon Wireless.
Have a wonderful day!
Sincerely,
Alissa
Verizon Wireless
Customer Service
If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.
I have a droid 2 and I am disappointed that verizon is not allowing
me to remove bloated apps. I understand that it is a business and
you profit off of bloatware (preinstalled apps like blockbuster,
need for speed, city id), but I should be given the option to
remove those apps. You have no right to force me to purchase
the app or be stuck with it on my device. If after the trial period is
over I should be given the option to remove. The iphone that you
guys are selling is said to be free of bloat apps like blockbuster,
need for speed, city id, etc. I pay my bill on time just like iphone
customers, if you do not care enough for the android user to allow
us the same privilege or at least be given the option to remove my
apps then I have no problem taking my money to another carrier.
I have no intentions on buying an iphone and that should not have
to be my choice to buy an iphone or get forced with apps that I
can not remove. You charge the highest rate amongst all carriers
and the android device cost the same amount as the iphone, so
either cut the price of the android device or stop pre loading my
device with needless apps. Considering what I pay for your
service, your data plane, and for the device, I am not asking you
too much to give the users the option to remove preinstalled apps
after having my device for 30 days.
their response:
Thank you for contacting Verizon Wireless via our website, my name is Alissa. I will be more than happy to assist you with feedback regarding "bloated apps".
I certainly understand your frustration with the unwanted applications on your phone. You are a valued customer. Pc747, I called you to resolve your concerns but you were unavailable. Verizon Wireless is always looking for ways to enhance our handsets to better meet the needs of our customers. Your comments have been forwarded to our Leadership department for review and consideration. Your feedback provides us with the perfect opportunity to hear exactly what you think, and often leads to improvements you will see in the future. If additional information is needed, a member of our Leadership department will be in contact with you.
Regrettably, we are unable to remove the applications from your phone.
I am delighted to inform you wireless number is eligible to receive promotional pricing on a new wireless device.
When participating in our Equipment Upgrade Program, the discounted price is contingent upon you accepting a new one or two year Customer Agreement.
To view your promotional pricing and to process your order, please sign in to “My Verizon” using your Account Owner Number and password. Next, click on the “Upgrade” icon located under “Device” in the “I Want To” section at the bottom of your home page and follow the instructions provided.
You also have the following options to process your order:
1. Complete the upgrade process by visiting a local Verizon Wireless store. To obtain a list of stores in your area, please click on the following link, which will direct you to the "Store Locator" page of our website:
www.verizonwireless.com/storelocator
2. Call Customer Service at 800-922-0204 or by dialing *611 (Send) airtime free from your wireless device. Regular delivery time is three to five days.
I will forward your feedback concerning the preloaded applications. Regrettably, we are unable to remove the applications from your phone. We definitely do not want you to cancel your service due to this concern.
I make it my personal goal to resolve all of your concerns. I hope I have done that for you today by forwarding your feedback . We appreciate your business and thank you for using Verizon Wireless.
Have a wonderful day!
Sincerely,
Alissa
Verizon Wireless
Customer Service
If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.
Were you up for upgrade already or did they give that to you for complaining? Cause if they just want to shut you up I'll write an e-mail a day to get a Bionic on release day.
maderschramm
Member
Me too pc, im rockin my dx too hard. This is my baby! Got it on release day...
I love it like a child.
I liked the compliment sandwich allysa gave you though
"Youre sol, you get a free upgrade, don't forget you're sol, I resolved your issue! Bai"
Sent from my DROIDX using DroidForums App
I love it like a child.
I liked the compliment sandwich allysa gave you though
"Youre sol, you get a free upgrade, don't forget you're sol, I resolved your issue! Bai"
Sent from my DROIDX using DroidForums App
I used some of your email and changed some things, hope you don't mind. Here is what I sent:
As loyal customers of both Verizon and Motorola products my wife and I are very displeased with the fact you pre-load our android devices with apps we can not delete. We understand that this is a business and you are trying to make money but we have an issue with having trial apps like blockbuster, need for speed, city id, or apps that we never use (facebook and twitter are glaring examples) installed where we can not delete them. If we do not want to use an app or if the trial has expired and we do not want to purchase them, then we should be able to delete them. It seems to me that any app that is not essential to the operation of the phone, which Blockbuster and Facebook clearly are not, should be able to be removed. Please either stop the practice of preloading our device with trial apps or if you feel you are doing us a favor by letting us try an app then at least allow us the ability to remove them when we decide they are usless to us. The practice of preloading our device is taking up our system space and slowing the phones down. I do not think we are asking to much to be allowed to delete preloaded apps off of our devices.
I have an original Droid and my wife has the X and I've been up for an upgrade since November. I was waiting for the Bionic to come out, but now I am hearing the IPhone will not come with preloaded apps. This is causing me to rethink many things. I know I am not the first one with this complaint. I thank you for you time and hope this issue is addressed before the Bionic is released.
Thank You,
My Name
I wanted to add to this thread that I think this is more Verizon than Motorola. I mean maybe Motorola could say no to the pre-loaded apps, but Verizon has been the driver of this bus for as long as I can remember. I've been with them for a long time; my first phone when I switched from Cingular to Verizon was a Motorola product (I don't remember which model). At the same time I also purchased from Motorola's web site a phone tools package that would let me create ring tones from my music and other neat things. At some point Verizon had an update and that option was grayed out; they had disabled that feature. Wasn't that nice? I complained but it did no good, you know, one voice I guess. I never seen a forum as active as this one. If it's been said somewhere in the 20 pages of this thread, forgive me, but maybe we should shift all the complaints to Verizon.