Moto Droid won't start

[kirari]

OK well, maybe won't start is not entirely true.

It's stuck on the white screen with the M logo.

I restarted my phone because when I was using youtube it was saying some 401 error message, so I thought restarting would help. Well I restarted it and it got stuck. Nothing happened other than the m logo. Then I took out the battery kept it out for about 30-40 sec. placed it back in and still stuck on that same logo. I repeated the process and just let the phone sit there for almost an hour and same thing.

Can someone help?

Thanks in advance!

 

[Rsswga]

What have u done..update?

 

[kirari]

Nope, I haven't done any updates on it.

But now it's not even starting. I just left it and now it's blank screen T_T

I haven't done any rooting(?) to it either.

 

[hookbill]

Try to see if you can boot it in safe mode:


• With the phone off, slide open the keyboard open
• Press and hold the Power+Menu button (on the keyboard)
• Continue to hold until the "Droid Eye" comes up and you feel the phone vibrate
• Phone should start up and say "Safe Mode" in the bottom left-hand corner

If you're successful then shut down and start up in regular mode.

 

[kirari]

Thanks bill! I'll try that but I already went to verizon, they said it has moisture damage -_-;;

good thing for insurance! claimed it and should get a new one monday... going back to the env2 for now