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I'm sure this is a basic question, but I am still new this phone. I downloaded a ringtone and ringback tone from Verizon and it told me to go to Manage my ringtones. I have searched on my phone and cannot find it.
Download a file manager called astro open SD card. Ringtones are in the media file as far as ringback tones they don't save to the phone. You can manage ringback tones in the Verizon app you got them from.