Grrr

[hdude00]

Rant coming on

My phone after 2 months of having it has gone to ****. The sound works off and on the background is changing itself and my keboard is completely broken its no longer working at all

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[rubiksc00p]

:blink: Have you tried a factory reset?

 

[hdude00]

You sound like the person from vzw im not dumb

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[robert70]

You sound like the person from vzw im not dumb

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No but apparently your rude, they were just trying to help, your phone is still under warrenty, go get it replaced, and here's a tip to help move that process along, be polite.

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[rubiksc00p]

You sound like the person from vzw im not dumb

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Wow... :blink: I'm not saying you're dumb, I just didn't know what you've done... Just starting at the beginning. Just like I do for IT work... First question is usually "Is it plugged in?" :biggrin:

Next I'd try an SBF.

This looks like a good guide. [SBF] Droid 3 Fastboot files (5.5.959 and 5.6.890) - RootzWiki

Sorry if I offended you or if you've already SBF'd, just next time, tell us what you have done so we have a base of what you've tried so we can give new suggestions! DancingNexus

 

[Bullitt6996]

If you call verizons customer service, request a supervisor. Don't let the first rep try and talk you out of that. Once you have a supervisor on the line, and explain the situation, you'll more than likely get a replacement for it. If the supervisor transfers you to tech support, that's ok, they can also authorize a replacement, needs be. I went through the same crap with verizon, just trust me, don't waste your time talking to that first rep, get a supervisor.

 

[NoBloatware]

I talked to the first rep and they authorized a certified like new phone without much trouble when my WIFI quit working. They did have me do a factory reset and call from another phone. All in all, I found the warranty process hassle-free and easy.

No reason to get all worked up. Hardware sometimes fails. That's life and that's why there's a 1 year warranty.