Droid Razr M not outputting audio to external speakers via 3.5mm

LeRoyalWitCheese

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A week or two ago I bought this speaker, a GoGroove Sona Wave 3. I've been using them with my Droid Razr M sucessfully for that time, but they have stopped working. I know it is not a problem with the speaker - all of the connections with the cables are secure, and I plugged the speaker into my laptop with the 3.5mm jack and sound played through the speaker, not the laptop speaker. While fiddling to try and make the speaker work with the phone, I had music playing through the Razr M's speakers on the phone, with the 3.5mm jack in, yet instead of going through the speaker which it should have, the sound just went through the Razr M's onboard speakers. I'm really confused why this isn't working right; if it's a settings issue, or what. Any help is much appreciated, thanks in advance.
 

TisMyDroid

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It is possible that a piece of lint or something is in your jack port and therefore interfering with the connection. This has come up with other phones. Think it happens because many of its tend to carry our phones in our pockets. A member (SallyC) had fixed it by using a fine drill bit and very carefully twirling the lint out of the jack. But it is a delicate process so be careful not to damage the jack.

Sent from my XT907 using Droid Forums
 
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LeRoyalWitCheese

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Sadly, I don't thinl that was the problem. I just blew some conpressed air in the jack, and nothing came out
Before doing this I also shined a headlight into the jack, and it didn't appear there was anything in there.
 

TisMyDroid

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The compressed air could have blew the lint deeper into the port because it had no place to go but deeper in the port. People who have reported this problem with lint in their jack said they could not see the lint only to discover it was there. Try the drill bit trick see if it might work.

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LeRoyalWitCheese

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The drill bit trick did not work; I spun it around, no lint or other foreign object was yielded. Looking again with the headlamp, it looks like the jack is just fine. However, I've tried plugging in two different headphones and playing music, but again it played through the Razr M's onboard speakers, not through the headphones. So maybe the problem is with the jack, it's hard to think what it would be though.
 

TisMyDroid

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Yes, I think you are right... it definitely seems to be a problem with the jack. Especially given that it worked at one time and now does not. There is a slim possibility that the problem could be speaker, headset, sound settings within an app.

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LeRoyalWitCheese

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Well we can rule out: app issues (I've tried sound through 2 music player apps and youtube), speaker (plays laptop sound fine), and headset/headphones (sound from laptop plays fine through heaphones & headsetc). So I guess it's gotta be a problem with the jack. Any jack specialists in the house?
 
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