Broken Keyboard

shawth692

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For some reason, my droid's physical keyboard has certain typing problems. Either the letters i type dont type at all or they double type. I get a message looking like: Heey hw are youu (hey how are you). Anyone else have this issue or know how to fix it?
 

christim

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How long have you had your phone for?
When did this first start occurring?
Did Verizon have anything to offer?

If your phone is stock you could try a factory reset if removing recently added apps doesn't do the trick. If that doesn't fix it then there could be a hardware issue and Verizon would swap you out for a replacement phone. I've seen lots of issues but this isn't a common one I've seen.
 
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shawth692

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I've had my phone from since about a month after launch. The problem began about a month or two ago and haven't contacted verizon yet. Does a factory reset delete everyone off my phone or just select things?
 

Zilcho

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I've recently been having the same problem, that's how I ended up finding this thread. If anyone knows a way to fix this, help would be much appreciated.
 

brando56894

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a factory reset will delete everything in the /data partiton (all user installed apps and their associated data). This may be a pain in the butt if you use the physical keyboard a lot but it doesnt really affect the functionality of the the phone that much since you can still use the virtual keyboard.
 

AuxiliaryPie

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Mine does the same thing. Thinking about getting a warranty swap at VZW, and whether or not that fix works doesn't really help much since you would have to disable the software keyboard which i like to use for one handed responses :/
 

Fresh330

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I had the same issue with my phone. I bought my Droid the day it was released. I went to Verizon, told them about it and they 2-dayed me a new phone. No questions asked. That was about 4 months ago.

The replacement phone is starting to do the same thing. The letter "H" won't work unless I press extra hard. Then, I'll get 2 H's.

I use my keyboard about 90% of the time. I'm thinking that the design isn't very durable.

I was considering going back to Verizon to get a fresh one but rumors are swirling that Asurion will be offering the Droid X/Incredible (possibly Droid 2) as a replacement in the near future. I'll wait and see how that pans out.
 
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