- Jan 15, 2011
- Reaction score
There appears to be an issue with the entitlement check and hot spotting is not working right now on some Turbos (mine is a 64GB). VZ and Moto are aware of this. I got my Turbo yesterday and when I tested the hot spot feature it borked saying that I should call VZ to have the feature added. This morning when I got to the office I called VZ support and spent about an hour on the phone with tier two support. All my ducks were in a row as far as we could see and the tech decided to call Moto. Her Moto contact said "this is a know issue and they are working on a fix". I may try to swap the phone out this afternoon to see if it helps or maybe try to twist Verizon's arm into giving me a loaner jetpack until the issue is resolved. I'll update the thread as I work through this hiccup.