My wife just called me and was upset. Her Razr Maxx was in her purse at work and she pulled it out to make a call and the screen was shattered. I asked her if she had dropped her purse or if anything had knocked against it and she said no. She also has nothing in her purse that should have been able to break it. Part of why I encouraged her to upgrade to this phone was the Gorilla glass was said to be strong. Apparently from what I am reading a lot of people are having the same problem but Motorola and Verizon are refusing to do anything. I have found a source for a new screen and digitizer and will replace it myself, but for now she will go back to her trusty Droid X which is built like a small tank. She has had this phone for all of 8 days.