Updated 4.4.2, won't read SD

Discussion in 'Samsung Galaxy S4' started by tielerjon, Oct 25, 2014.

  1. tielerjon

    tielerjon Member

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    You get the just of it in the title. After updating the other morning my phone went to crap. My main concern is that it won't read my sd card. No music, no pics, nothing will come up. I've pulled the card, pulled the battery, nothing is working. Any ideas?

    Sent from my SCH-I545 using Tapatalk
     
  2. Jonny Kansas

    Jonny Kansas Administrator
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    When you pulled the card, did you unmount it in settings first? And/or did it show up in the storage section of the settings menu?

    Also, do you or anyone else have another device you can try the card in just to make sure that is the phone & not the card?

    Sent from my Note 4
     
  3. tielerjon

    tielerjon Member

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    uploadfromtaptalk1414254411155.jpg

    Sent from my SCH-I545 using Tapatalk
     
  4. tielerjon

    tielerjon Member

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    After the update it said that there was no card mounted

    Sent from my SCH-I545 using Tapatalk
     
  5. Jonny Kansas

    Jonny Kansas Administrator
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    What the...?

    Sent from my Note 4
     
  6. tielerjon

    tielerjon Member

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    Couldn't tell ya

    Sent from my SCH-I545 using Tapatalk
     
  7. Jonny Kansas

    Jonny Kansas Administrator
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    I'm assuming you're running stock software?

    Some other issues after the most recent update have been fixed by doing a factory data reset.

    That screen looks crazy. Something's definitely not right there.

    Sent from my Note 4
     
  8. FoxKat

    FoxKat Premium Member
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    From what I understand, KitKat broke the USB on-the-go function in earlier phones. I also understand that more recent updates that are coming are supposed to fix it, and clearly lollipop or Android 5.0 as it's known has it working again.

    I don't know for sure whether Samsung was a part of that KitKat USB OTG failure or not, but I know for sure that it broke it on Motorola phones.
     
  9. Jonny Kansas

    Jonny Kansas Administrator
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    Good info, but op states the phone won't read the SD card.

    Sent from my Note 4
     
  10. dezymond

    dezymond Tech Support Mod
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    I would transfer all your info from your SD card onto your computer if you have an adapter (which most microSD cards come with). After doing so, format the SD card with your phone and then transfer everything back.

    Sometimes these updates can mess with something as simple as an SD card.
     
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  11. Jonny Kansas

    Jonny Kansas Administrator
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    If that doesn't work, I'd go with a factory reset.

    Sent from my Note 4
     
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  12. FoxKat

    FoxKat Premium Member
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    I know but the screen shot he posted shows him using USB OTG. Of this is a resident card or internal card and not a card being read with USB OTG then he's got an OS problem, I would guess.
     
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