Quick and easy. I want to update to the new ICS (obviously, seeing as I have the same problems as many others) but after a few days I never got it. I came to this site to check it out and realized I may be a bit out of date. My system version is 5.5.886.XT875 and I have never received any sort of update notifications since I first got the phone soon after its release. I've been trying to backup my phone with the backup assistant and Google so I could do a factory reset but everything's just turning into a big mess of confusion and errors. So my question is, what should I do? I'm looking for the easiest, failsafe method of being able to reset my phone, upgrade to the new ICS, and keep all the important stuff. Is Verizon the best option to upgrade?