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Update causing pixelation and stars

Discussion in 'Motorola Droid Pro' started by tennvol, Apr 24, 2011.

  1. tennvol
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    tennvol New Member

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    As the topic says right after I applied the update I get stars appearing over black areas when switching screens and watching movies or streaming. Anyone else have this?

    Sent from my Droid using DroidForums App
  2. rocket_girl
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    rocket_girl New Member

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    Just received a 'certified refurb' that has this pixel problem out of the box. After setup, they had me do (another) SBF - still, the pixels flash like static -worse at some times than others... Did you ever solve your problem w/ this? Was it hardware? Anyone else?

    Sent from my DROID PRO using DroidForums
  3. rocket_girl
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    rocket_girl New Member

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    When I called for replacement, they said they had never heard of this before (pretty sure that is why the last person sent *theirs* back before it came to me). Maybe I got yours :-D

    Sent from my DROID PRO using DroidForums
  4. tennvol
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    tennvol New Member

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    A battery pull fixed my issue. It happens every so often and I just do a hard reset and all is well.



    Sent from my DROID PRO using DroidForums
  5. androzza
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    androzza New Member

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    I'm seeing this too, but pulling the battery doesn't fix it.
  6. rocket_girl
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    rocket_girl New Member

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    Battery pull is useless for me, too. Arrived today as refurb...going back tomorrow. Refurb was not even SBF on arrival. Had to do that myself before they would send a replacement for the replacement (roll eyes)...

    Sent from my DROID PRO using DroidForums
  7. rocket_girl
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    rocket_girl New Member

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    As seems to be the party line according to other posters w/ other problems, VZW said they had 'never heard' of any pixelation problems with the Pro before. Send your phones back if they do this... we all have warranty thru at least December!

    Sent from my DROID PRO using DroidForums
  8. agmark
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    agmark New Member

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    I'm really kind of pissed about this dancing pixels problem. I had hoped to find a solution by now, but I guess I'm left with very few choices. I may be heading to a Verizon store soon to check out my options. What a bummer to have an OTA update obviously screw up the phone.
  9. maxdy
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    maxdy New Member

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    anyone of u guys found a solution for this problem???

    i'm facing this problem now as well.
  10. Astaroth
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    Astaroth New Member

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    Happens to me about once every couple of weeks. Just locking and unlocking the phone gets rid of the artifacts. I think it happens when the phone overheats, usually while playing a game.
  11. maxdy
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    maxdy New Member

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    i'm wondering about that as well. maybe cos the phone overheats due to leaving the screen on for too long.

    but since it's that case, i think we can ask for a replacement unit is it?
  12. jacksonjack
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    jacksonjack New Member

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    i've been having this problem pretty much since day one. pulling the battery helps sometimes, but i'm getting pretty tired of it.
  13. maxdy
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    maxdy New Member

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    i already sent my phone back to US to Verizon to get it checked out.

    I'm based in Singapore by the way. So had to ship it back to US to my cousin there to help me out. Will see the outcome of what Verizon has to say.
  14. jpcalhoun
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    jpcalhoun Well-Known Member

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    Had this problem before. I went into recovery mode>clear cache> then rebooted>pulled battery battery>rebooted again. Haven't had the problem since.
  15. jacksonjack
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    jacksonjack New Member

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    I'll definitely give that a try. Just FMI, will clearing the cache also reset any user-selected configurations? I have so many settings ...
  16. maxdy
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    maxdy New Member

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    Let me know the result. I'm interested to know if it really works.
  17. jpcalhoun
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    jpcalhoun Well-Known Member

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    No, it won't change/delete any configuration of data on the phone or on the SD card.
  18. rocket_girl
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    rocket_girl New Member

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    Nothing helped mine. Exchanged the phone under warranty.

    Sent from my DROID Pro using DroidForums
  19. maxdy
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    maxdy New Member

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    hmmmm. i sent mine back to US to my cousin to get verizon to check it out. but they tell me that my phone is not tied to any verizon account so they can't exchange it even though it is under warranty.

    by the way, i'm in singapore.
  20. jacksonjack
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    jacksonjack New Member

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    i cleared every bit of cache in every app that would let me. i even did as much of that in safe mode as possible to ensure i was getting everything. after cycling and pulling the battery, etc., it took longer for the pixelation to start up again -- but it did.

    sigh. groan.
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