unable to open jpg files from email atachment.

Discussion in 'Samsung Galaxy S4' started by turalo, Oct 7, 2013.

  1. turalo

    turalo New Member

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    Hi guys

    I have a problem on my gs4

    In my email app when i open my inbox and go to an email with atachment and try to view it a jpg image in this case then i cannot view it. The atachment is opening in the gallery app and shows as broken image. If i save the image to ky phone and go to gallery then i can see it but not inside the email app. This is a big problem cause i get many emails from my office security cameras and everytime i need to save it and go to gallerybto see it.

    Anyone had same problem?
    Any solution?

    Thank in advance
     
  2. reybie

    reybie Member

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    Try clearing the Gallery data from Application Manager and have it rebuild the information.
     
  3. wcjeep

    wcjeep Active Member

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    Wife has this problem with her GS3. Her problem is the cell tower at work. When she is anywhere else it works fine.
     
  4. turalo

    turalo New Member

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    Cleared the gallery app, thst didnot help.
    In my case it does not matter on cell 3g or on wifi, it downloads the picture and shows a verry little thumb if i click save then manually i can openbit from gallery but not directly from the email app.
    When i use the gmail app it works fine but not in the email app.
     
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