1. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

Total Coverage question

Discussion in 'Thunderbolt Tech Support' started by Josf09, Jul 6, 2011.

  1. Josf09
    Offline

    Josf09 New Member

    Joined:
    Mar 25, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    So my phone has had increasing problems with shutting down randomly and people not being able to hear me on the phone. It was fine for the first month or so but now it shuts down a few ones every day. So I called and they agreed to send me a replacement due to my total coverage.

    But they said if the phone I send back has damage I will get a picture of it and be charged. I have a small crack/scratch on the bottom of my phone, it is on the bottom right corner and when looking at the side of the phone is only about half the width. It doesn't affect functionality and my complaints are known issues. Will this be a problem?
  2. kparks
    Offline

    kparks Active Member

    Joined:
    Oct 27, 2010
    Messages:
    1,465
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Maryland
    Shouldn't be take ur own pics before u send it tho. Or if u want to male sure call and ask

    Sent from my ADR6400L using DroidForums