Just thought I'd share my story....might help out a few hopefuls still looking. Woke up this morning dissapointed that I would not be getting an X anytime soon. Being a full time traveller I could not get out yesterday to get one and can't have one shipped since I'm never in the same place for more than a day. Having today off in the outskirts of Sioux City, Iowa.....I thought I'd call around. Found 2 X's actually sitting in stock......AT WALMART! Ran right down there and was starting my upgrade when the clerk told me my NE2 wasn't up yet (it's next week!) and that I couldnt upgrade..... Depressed...i walked outside and saw a Verizon store scross the street. Ran over and talked to the sales clerk and he said I was clear for my annual upgrade... Ran back to Walmart....bitter sales lady tells me they can't do annual upgrades.... Finally, called VZ customer service, the were nice enough to change my upgrade date to today and...:rum roll::.....Ive got it in my hot little hand Loving it so far! My advice to anyone still looking is places like Costco, Walmart, Sams etc and look for ones with a Verizon store close by. I think they were overlooked.